General Manager

The Mustang Club is an upcoming and exciting addition to the downtown Bowling Green, KY area. Set to open in the fall of 2024, this business is located in a nearly 100 year old historic building. We will offer a wine bar, full-service restaurant, venue, and a 1930's live-jazz Speakeasy Bar. We are on the search of our General Manager. Once we find our fearless leader, we will build our entire team around their capabilities and limitations. We will not have a staff of employees...we will build a team. Call it corny if you like, but successful teams of like-minded people accomplish amazing things and especially in the hospitality industry. Our team will be cohesive, thoughtful, quirky, innovative, and fun. After all, work doesn't always have to feel so "worky", right?

The ideal candidate for our General Manager position will have experience leading a team and managing daily operations. They will be responsible for maintaining the standard of work from all team members, as well as onboarding and hiring new members. Our General Manager will work directly with the Owners, and (2) Assistant Managers. Starting salary ranges from $55K-65K depending on qualifications and skills. Bonuses will be provided to the GM based on meeting or exceeding net profits from the same quarter from the prior year. ResponsibilitiesOverall management of teamCoordinate FOTH and BOTH operationsOrganize and supervise shiftsOrdering of food and alcohol inventoryAppraise team performance and provide feedback to improve productivityRespond efficiently and effectively to customer complaintsMaintaining business revenue, profitability, and quality goalsCoordination of venue rentalCashflow reportingEnsure compliance with safety and sanitation regulationManage the businesses good image and suggest ways to improve itControl operational costs and identify measures to cut wastePromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Assist in developing Standard Operating ProceduresImplement policies and protocols that will maintain future restaurant operationsHiring/firing of employeesScheduling of employeesAppropriate delegation of of some responsibilities is expected

QualificationsManagement and Customer Service experience (2 years in Restaurant and/or Bar preferred)Strong administrative skillsDemonstrated ability to leadComfort working with budgets, payroll, revenue and forecastingStrong communications skillsOrganizational skills

If selected for a follow-up interview, you will be contacted by one of the owners and an in-person or zoom meeting will be scheduled for later in May, 2024.