Program and Operations Administrator

Position: Program and Operations AdministratorThe Graduate School of Education at the University of Buffalo is seeking a Program and Operations Administrator to support The Center for Literacy and Reading Instruction and The Center for K-12 Black History and Racial Literacy Education. As a Program and Operations Administrator, you will report directly to the Directors in both centers and provide operations and budget support for all initiatives that fall under each center in the Graduate School of Education. Duties will include but are not limited to:Manage daily operations of both centers (e.g., responding to correspondence and phone inquiries, budget processing and reporting, creating and managing timesheets, ordering supplies, maintaining accurate records and contact database, supervising work study students, answering parent/family, school districts, teachers, and community inquiries in person and electronically).Collaborate with GSE’s Communication and Marketing team to assist with editing and drafting ClaRI’s and Center for K-12 materials such as print and electronic materials to ensure consistency across all GSE departments and centers.Assist with maintaining CLaRI and the Center for K-12 Black history website.Collaborate with GSE’s office of Communications and Marketing team to ensure updating of information and resources is consistent across all GSE departments and centers.Oversee event registration and payment. This also involves leading all social media efforts, such as X (formerly Twitter), YouTube, Facebook, LinkedIn, Instagram, and SlideShare.Assist in planning, publicizing, and implementing both center events such as webinars, colloquia, or conference-related events, both in person and virtually. Assist with technologies for virtual events.Maintain various databases such as attendees at both CLaRI and Center for K-12 Black history events, child and families receiving services; UB clinicians and tutors, attendees at in-person and virtual events, and materials.Handle sensitive data pertaining to child school records or assessments and family information.Schedule meetings, onboard tutors, send offer letters, manage fingerprinting and on boarding paperwork.Communicate/coordinate with school/district partners to coordinate research-practice partnerships (e.g., professional development, tutoring programming).Be able to work with and coordinate with the events and business managers for special events pertaining to both centers.

A background check is required for this position. This position may require some evening/flexible hours on Tuesdays and Thursdays during tutoring sessions in the spring semesters. This position will require working one weekend during the K-12 Black History Conference typically held in July. Minimum Qualifications: Associate degree with 2 years of experience or bachelor’s degree with 1 year of experience.Preferred Qualifications: Two to three years of administrative experience. Excellent oral, written, and interpersonal skills required.Shows the ability to manage competing priorities and demonstrate commitment to learning new skills when needed.Experience with social media and virtual conferencing platforms strongly preferred.Proficient with MS Office Suite, Google Drive, and other cloud sharing programs.Salary Range: 51K