Case Manager
📋 Role Overview & Responsibilities
Job Title Integrated Case Manager Location Detroit MI 48202 Duration 13+ weeks of contract role (wishing to convert at the end of their assignment)Shift time 8:30AM - 5PM rotating scheduled, weekend availability required.
Schedule Notes: Full Time Day Shift Position Utilization Management Or Telephonic Case Management Experience.REQUIRED: CLINICAL BACKGROUND, 3-5 YEARS CASE MANAGEMENT EXPERIENCE Therapy background will not be considered.Strong Computer Skills Preferred: Experience In Discharge Planning, Home Health Care, Rehabilitative Medicine, Community Health, Or Managed Care Typical Case Ratio 1:20 ; Will Not Meet with each patient, decided based on individual risk factors Candidates wishing to convert at the end of their assignment will need to have a bachelor’s degree. PRINCIPLE DUTIES AND RESPONSIBILITIES:Conducts a comprehensive assessment of patient and family/caregiver's biomedical, psychological, social and functional needs to gage the potential impact on recovery.Develops personalized patient-centered care plans aimed at optimizing the patient's care experience.Engages patients and their families as part of the care team through advocacy, ongoing communication, health education, identification of resources and service facilitation.Utilizes professional judgment, critical thinking, motivational interviewing and self-management techniques to assist patients in overcoming barriers to goal achievement.Provides counseling and interventions related to treatment decisions and end of life issues including Advanced Care Planning.Provides coordination as necessary to ensure patients seamless and safely transition between care settings.Advocates for appropriate delivery of services within the patient's health plan benefit structure.
Skills: Excellent verbal communication and written documentation skills.Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization.Strong problem-solving, analytical and decision-making skills.Strong computer skills and knowledge.Experience in discharge planning, home health care, rehabilitative medicine, community health or managed care preferred.Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles.Knowledge of medical ethics and legal implications related to case management.
Education: Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) preferred.For current employees, effective date 10/31/2019, certification is required by December 2023.For new hires, certification must be obtained within 3-years from date of hire.
Certifications & Licenses: MSW License or RN, MI State license
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