Sales Consultant (Outside Sales)

Job Title: Sales Consultant (Outside Sales)FLSA Status: ExemptDepartment: SalesReports To: Sales ManagerLocation: National Signs Office: 2611 El Camino St., Houston, TXSchedule: Regular Business Hours: Mon - Fri 8:00a.m. – 5:00 p.m. and as otherwise neededTravel: Occasional

SummaryUnder general supervision, calls on prospective customers. This position spends a majority of time outside of the office developing customers and following up on sales leads. Maintains relationships with existing clients to sell the customer on continued use of National Signs, ensure customer service, and to utilize as a source for referrals for other sales. Completes designs, estimates, proposals and bid paperwork in a timely manner; finalizes new client contracts and, as needed participates in production and installation to help assure complete installation. Maintains an awareness of the image and position of the company.

Essential Duties and Responsibilities§ Meets minimum acceptable sales and activity levels§ Identifies and develops potential new customers and opportunities and vigorously pursues§ Responds to all communications (i.e. emails, phone calls) in a timely manner§ Builds and fosters relationships with relevant industries (Marketing Firms, Architects; General Contractors) as well as develops a network of referrals in the community to create new opportunities§ Sells consultatively and makes recommendations to prospects and clients; demonstrates a consultative approach to sales and the ability to add-value to your clients§ Calls on prospective customers to explain benefits, and value of National Signs and develops existing customers to increase sales§ Presents to potential clients the full array of services National Signs can provide them with while developing sales opportunities to fit client specific needs§ Maintains a database/CRM system of prospective customers generated by various methods and follows up on sales leads generated from a variety of sources§ Maintains accurate documentation for sales and prospecting activities and provides activity and pipeline reports to management at the required time.§ Assist and drive submittal processes to develop accurate proposals and completes bid paperwork in a timely manner and finalizes new client contracts§ Effective oral, presentation and written communication skills.§ Responsible for becoming a signage sales expert develops industry knowledge in signage, permit requirements, design and fabrication standards, and competitor signage companies§ Receives and provides advice, counsel, and recommendations on signage for the Sales, Design, and Estimating Departments§ Develops internal business relationships at all company levels, across all departments, including sales, sales administration, marketing, design, estimating, permitting, production, installation and finance§ Finds solutions to client concerns and confers with other departments to problem solve, troubleshoot, and resolve client issues§ Travels throughout the market area and spends a majority of time outside of the office, meeting with prospects and clients for the purpose of selling the Company’s services. Maintains flexibility in schedule to accommodate changes in prospect’s or client's plans§ Accomplishes other sales goals determined through consultation with management§ Participates in training of Sales and Sales Administration new hires as needed§ Other duties as assigned.

General Competencies§ Principles and practices of general outside sales processes, including assessing buyer styles and sales personalities; ability to interpret, analyze, and apply company products, policies and objectives§ Knowledge of applying appropriate methods and means of dealing with human behavior situations in a variety of business circumstances to achieve customer and company satisfaction§ Methods and techniques used in persuasion and negotiation of conflicts and problems; dealing constructively with conflict; communicating effectively, verbally and in writing, in a diverse range of audiences and settings; and maintaining effective work relations with those encountered in the course of employment.§ General knowledge of sales practices, marketing, signage, permitting and project management techniques.§ Ability to prioritize, follow-through and resolve problems.§ Customer Service – Demonstrates sensitivity to customer satisfaction, knows customer needs and expectations. Responds quickly to customer; strives to exceed customer expectations. Monitors levels of customer satisfaction.§ Professionalism – Priorities reflect a strong work ethic, putting work and project tasks in front of personal agenda. Work conduct follows organizational policy, including dress codes, communication standards and other norms associated with organizational behavior.§ Teamwork – Develops and maintains working relationships. Works effectively with others in the organization to accomplish organizational goals and deliver services/products.§ Business Skills – Demonstrates proficiency witho General office technology - Microsoft Office suite especially Excel as well as email, internet, etc.o Language-Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.o Business Acumen – Ability to understand and implement standard business practices and take initiative in support of company financial performance.

Functional Competencies§ Communication – Listens and responds appropriately to others (verbal, written and non-verbal input). Demonstrates attention to the information and conveys ideas, facts or messages appropriately and effectively.§ Negotiation – Works toward mutually agreeable solutions, keeping the needs of all parties in mind.§ Problem Solving – Identifies problems. Determines what relevant information and/or procedure to use. Exercises reason to generate and evaluate alternatives and to determine course of action.§ Product Knowledge – Has broad understanding of products and services offered and the benefits, features and best applications of each.§ Results Orientation – Proactively follows through on all goals and commitments to customers and colleagues to achieve individual and organizational goals.§ Sales Process – Follows a process for gaining access to customers, creating or identifying opportunities, presenting to decision makers and closing the business.

Supervisory ResponsibilitiesNone.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

Education/Experience Bachelor degree preferred. Sales experience preferred.

Certificates and Licenses:No certifications needed

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.