Client Services Representative
📋 Role Overview & Responsibilities
If you love animals and their people, you'll love working at Fork Union Animal Clinic. We're growing our team and look forward to welcoming the right person to our work family!
The 'right person' provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.
Our front desk is the customer service hub of our practice and we need someone that can maintain exceptional service while staying organized and keeping up with all of the details!
Benefits available! Including medical, dental, vision, 401K, pet care discounts, paid holidays, paid vacation/sick. Hourly pay to reflect previous experience.
Frequently Asked Questions
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Click the “Apply for this Position” button on this page to submit your application directly to National Veterinary Associates without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Fork Union, VA with potential relocation and sponsorship assistance depending on candidate qualifications.
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