Business Operations Analyst II

Overview

To optimize the performance of business operations by analyzing current, and forecasting future performance. Apply various analytical techniques to solve operational issues and support strategic initiatives. Work under minimal supervision. Perform moderately complex/varied tasks with moderate impact.

Responsibilities

Evaluate operational efficiency and effectivenessPerform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc.Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findingsGather, analyze and synthesize quantitative and qualitative data of business processes to determine and promote data driven business decisionsImplement new/enhanced products, services and/or operational changesPrepare/collaborate on presentations, reports, white papers, etc.Interpret results of analysis; present recommendations, alternatives and implicationsServe on teams and task groups for projects/initiatives within the business unit &/or across the organizationAnalyze processes and workflows to understand value chain, input/output, to improve and/or automate business performanceUtilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identifiedMentor and guide lower level team membersPerform other duties as assigned

Qualifications

Experience in problem resolution including determining root cause, scope and scale of issuesExperience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical toolsExperience in leading collaborative work teamsExperience in leading projects and/or initiatives of small to medium scopeExperience in working effectively with diverse internal and external contactsExperience in managing multiple priorities independently and/or in a team environment to achieve goalsWorking knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modelingEffective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationshipsAdvanced word processing and spreadsheet software skillsEffective skill analyzing and organizing problems or work processes for technical solutionsEffective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementationEffective research, analytical, and problem solving skillsEffective organizational, planning and time management skillsEffective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulationsEffective skill interpreting and synthesizing large amounts of informationAdvanced verbal and written communication skillsEffective database and presentation software skillsEffective skill maintaining accuracy with attention to detail and meeting deadlinesBachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:30AM - 4:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.