Instructional Designer I/II

Overview

To plan and manage instructional design projects and initiatives within the business unit and/or across the Real Estate Lending organization. Develop instructional courses tailored to meet the desired learning outcomes and needs of Navy Federal and the learners. Collaborate to implement strategies for educating and training employees to achieve higher levels of performance. Utilize a variety of techniques to define and sequence instructional content and strategies. Create curricula by quickly and efficiently learning/processing large volumes of information and by conducting research on subject matter and meeting with subject matter experts. Remain supportive of business unit/organizational training needs and refresh the training and materials as needed throughout its lifecycle. Work under minimal supervision.

Responsibilities

Conduct needs assessment on request from business unit management to align and define customized training or individual guidance to improve and develop performanceTranslate business unit Subject Matter Expert (SME) knowledge into compelling digital and blended learning solutionsDesign storyboards and scripts in a timely and efficient mannerDevelop professional learning content utilizing tools like the Articulate 360 suite and CamtasiaEnsure learning solutions are delivered in accordance to agreed timelinesManage expectations around deadlines with SME’s, team and other stakeholdersComplete process mapping validations Advise and assist trainers on course evaluation resultsCollaborate with others to plan and design courses and curricula; ensure accuracy of content and test multimedia elementsCreate and edit new LMS learning activities; set up required training assignments in LMS; create custom LMS reportsCreate dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free workDevelop and test course content, training games, graphic designs and other technology driven productsDevelop classroom, on-line and/or independent learning program content that transfers knowledge effectively and brings about desired behavior changeDevelop instructional strategies and courses for a business unit and/or cross-company products and skillsEvaluate the effectiveness of courses, learning products and delivery methods to ensure that the desired learning objectives and goals are achievedInvolved in instructional design project teams with multiple deliverables, significant risk and complexitySelect most effective instructional approach including a blend of instructor-led and/or self-directed techniquesSelect, modify, or establish a design and development model appropriate for a given project; analyze learning needs to assist in establishing learning objectivesTrain internal team members on effective use of classroom materials including ILT and VILT and environmentsValidate and integrate feedback, assessments and course evaluations into current and new training course content and/or delivery vehicleConduct presentations for various groups including executive leadershipPerform other duties as assigned

Qualifications

Ability to adapt to fluctuating work-flowAbility to compile, organize and present information clearly and conciselyExperience in evaluating the effectiveness of courses and learning products and delivery methodsExperience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven productsAdvanced knowledge of instructional theories, educational psychology, educational theory, tools and resourcesWorking knowledge of instructional design methods to develop courses for products, processes and/or skillsExperience creating online training development tools using the Articulate 360 Suite and CamtasiaAdvanced skill to successfully influence, lead and/or guide others towards goalsEffective database and presentation software skillsEffective organizational, planning and time management skillsEffective research, analytical, and problem solving skillsEffective skill capturing and translating processes and requirements into easily understood termsEffective skill collaborating with various external and internal technical and/or functional contactsEffective skill communicating with all levels within an organizationEffective skill in assessing organizational training needs and researching topics for course developmentEffective skill in building strategic and execution-focused plans and alliances with partner leadershipEffective skill interacting tactfully and effectively in difficult situationsEffective verbal and written communication skillsEffective word processing and spreadsheet software skillsBachelor's Degree in Education, business, communication, behavioral sciences, training development or related field or the equivalent combination of training, education, and experience

Desired Qualification(s)

Working knowledge of Navy Federal products, services, programs, policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.