ITSM Consultant (Storage)
📋 Role Overview & Responsibilities
Hello ,Hope you are doing well.This is Vasantha from Neoprism. We do have the requirement for the Position: ITSM Consultant (Storage). If you are interested you can share your updated resume to : vasantha@neoprisminc.com
Job Tittle: ITSM Consultant (Storage)Location : Detroit, MI (Onsite)Experience: 11+ Above
Requirement:Advanced troubleshooting skills for identifying and resolving issues within HCI environments, including VxRail specific troubleshooting procedures.Knowledge of storage networking technologies like SAN, NAS, and iSCSI, relevant for HCI deployments.Expertise in deploying and configuring VxRail appliances, including setting up storage, networking, and virtualization components.Understanding of integrating VxRail with other VMware products like vCenter Server, vSAN, and NSX for comprehensive HCI management.In-depth knowledge of VxRail Manager for system administration, monitoring, health checks, and troubleshooting VxRail appliances.Strong foundation in virtualization concepts and technologies like VMware ESXi, including resource management, virtual machine creation and management, and vMotion/DRS for workload migration.Understanding of network concepts like VLANs, IP addressing, and basic network troubleshooting.Manage upgrades and configuration changes not limited to applying updates, patches, RCM upgrades and fixes as needed.Capacity planning, performance analysis and tuning. Provide advanced troubleshooting and technical support for VBlock Infrastructure. Collaborate with Client Subject matter experts for improvement in managing VBlock infrastructure including Planning, Implementation, Migration as part of improvement initiatives to meet business and technical requirements. Knowledge of VxRail and VRA.Ability to lead and work with a team supporting 24x7 Operations for the Customer.
Softskills: Experience with ITSM processesExcellent Analytical and troubleshooting skill.Excellent in Verbal, written communication.Creative thinking in implementing Service improvements (automation, incident reduction, etc.).Experienced in running operations following ITIL processes.Technical skills (Required - Mandatory):VBlock, Cisco UCS, VRO, VROPS, vSphere, SRM, VSAN, NSX V/T HCITechnical skills (Required - Nice to have): VxRail, vRA
Thanks,Vasantha
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