Systems Administrator

Job descriptionWe are an IT firm located in the Seattle area and have been in business for over 20yrs, with support in Portland, OR, and Denver, CO. We are rapidly growing and as such we have a need for numerous IT positions, if you have an IT background we are interested in hearing from you!

Our team of professionals is young, energetic, fun, and loves the IT industry. The most important quality we are looking for is a positive attitude along with a fun attitude towards IT. Our business operates as an MSP (Managed Service Provider), which means that we provide and manage IT services for our clients. These services include areas such as monitoring, reporting, maintenance, remote support, hardware upgrades, networking, and more. Because of the unique nature of our clients we are looking for a variety of people to help us assist our clients.

This will be an in-office position, with requirements to visit Client sites, as required. The role will consist of completing Remote Support/Administration for our full client base, and on-site support for Washington and Oregon Clients.

Essential Duties and ResponsibilitiesMaintain Windows server infrastructure, including backups, OS/firmware patching, and monitoring performanceDeploy Physical Server HardwareComplete Windows Server Migrations from Legacy SystemsMaintain network LAN/WAN infrastructures and monitoring performanceMaintain AD environment in client networks and on subscribed servicesPerform day-to-day support activities to maintain client employee systems: Server, desktop, and network accessProcure and deploy new software and hardware as neededMaintain software licensing, as well as a license library to track available and used resourcesTrain employees in the use of software and hardware as neededProvide clear and calm support in the event of an emergencyStay current on emerging technology, and be able to provide recommendations for future technology investmentsInteract with employees to understand the way they perform work, and seek creative ways to improve our workflows with technologyAttention to detail and strong ability to detect issues quicklyCapacity to work independently or with little supervisionAbility to understand management’s business and industry needs, and specialized requestsOrganizational aptitudes and the capacity to organize workloadStrong network analytical and troubleshooting skills with the capability to handle and own critical issues through to resolution

EDUCATION/EXPERIENCEBachelor’s degree in a computer-related discipline such as computer science, computer software/computer systems engineering, computer systems and networks, network security management, etc. and 3 years minimum experience in Enterprise Systems Administration; or 5 years related experience and or training; or equivalent combination of education and experience.-Desired certifications, but not required, CCNA/CWNA/CMNA, MCP, MCSE, A+, Network+, Security+, Azure, or other relevant certs.

• Experience (within a Corporate Environment) with the following vendors desired:Microsoft Windows Server (2016, 2019, 2022) AdministrationServer Migration/Upgrade (In Production Environments)Microsoft 365 (Administration)Microsoft Intune / Autopilot (Deployment/Administration)Azure AD / Entra ID AdmininstationMicrosoft Azure / Amazon AWS (Deployment/Administration)Windows (10/11) AdministrationDATTO BCDRSonicWALL (Firewalls)Cisco (Firewalls/Switches/Wireless)Cisco Meraki (Firewalls/Switches/Wireless)Aruba (HPE) (Switches/Wireless)VPN (SonicWALL / Meraki)

REQUIREMENTSMUST be able to travel to Corporate HQ (Kirkland, Washington), as required.Non-restricted Washington driver’s licenseReliable vehicle with current registration and insuranceAbility to maintain professional appearanceAbility to maintain punctualityWillingness to participate in rotating on-call scheduleWillingness to continue education/attain Certifications if/when requestedAbility to work well in a teamAbility to work on and adjust to multiple client networks in one dayAbility to handle stressful situationsAbility to carry up to 40 lbsAbility to utilize laddersBackground check required

NOTE: Final round of Interviews will be in-person at at Corporate HQ (Kirkland, Washington).