Global Training Program Manager

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION

The Global Training Program Manager is responsible for executing training strategies for prioritized HR and business initiatives. This role requires a deep understanding of instructional design and training methodologies, strong project management skills, and expertise in deploying programs across multiple locations globally.

MAJOR ACCOUNTABILITIES

Manage the global end-to-end learning process for assigned programs including analysis, design and development, delivery, evaluation framework, and impact measurement of prioritized training initiatives and programsContribute to the global instructional design strategy, including the standards, managing the program design process, and partnering with global learning program owners to create high-impact learning experiencesDevelop, maintain and lead large-scale training project plans, including budget, timelines, milestones and resource allocationDesign blended learning approaches that incorporates various training methodologies, including digital e-learning modules, video configurations, instructor-led trainings, train-the-trainers, job aids, evaluations, and knowledge retention mechanismsLead train-the-trainers with identified regional facilitators to equip them with the necessary content, knowledge and confidence needed to lead the implementation and training of initiatives and programs within their areas of responsibilityConduct engaging and effective training sessions for identified groups, both in person and through virtual platformsTrack key metrics and business performance to evaluate efficacy and impact of programs and learner experiences, and implement necessary continuous improvement enhancementsKeep abreast of current trends in adult learning methodologies, training development and digital instructional design technologiesFacilitate the coordination of training logistics, including scheduling sessions, securing training venues or virtual platforms, managing participant registrations and tracking training activity and trendsManage the translation process for training and related documentation for regional deployments

REQUIREMENTS FOR SUCCESS

7+ years of work experience in instructional design, especially in designing global development programs. Proven experience as a training program manager, or similar role in large-scale training and talent management projectsProficient with eLearning and visual media development tools like Articulate Storyline 360, Adobe Creative Suite, Canva, WellSaid Labs, and Vyond. Strong project management skills, including the ability to manage multiple stakeholders, priorities and large, long-term projects to ensure budgets, schedules and performance criteria are metExcellent training facilitation and presentation skills, both in person and virtuallyProficiency in instructional design methodologies and adult learning principlesFamiliarity with learning management systems (preferably Workday Learn)Strong communication skills, with the ability to professionally interact with a diverse blend of perspectives at all levels of the organizationCustomer centric, identifying and anticipating stakeholder requirements, expectations and needsUnderstand the importance of diversity, inclusion, and accessibility within our learning toolsStrong attention to detail and able to grasp the big pictureChange management knowledge and experience is highly desirableThis position is hybrid, required to be in the office Tuesdays, Wednesday and Thursdays

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.