Operations Analyst

The Operations Analyst at the New Orleans Ernest N. Morial Convention Center (MCCNO) evaluates and manages a varied threat landscape to safeguard employees, guests, and MCCNO's reputation. They offer strategic and tactical security recommendations for events, facilities, and properties, ensuring other departments grasp the evolving risks in their environment, necessitating around-the-clock threat readiness. The role encompasses handling physical attacks, protests, criminal activity, gang involvement, and cyber threats. Furthermore, the Analyst plays a key role in obtaining DHS SAFETY Act Certification and spearheads anti-terrorism measures to bolster emergency and workplace safety.

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.Create Threat and Hazard Assessments for all MCCNO events to determine appropriate coverage and response. Collaborate with local and non-local Law Enforcement partners to rate and score events based on assessments.Be client-facing during planning, execution, and after action activities for events across all MCCNO properties.Create and maintain event-specific Law Enforcement briefing plans and documents.Proactively track and analyze emerging threats, both domestically and internationally. Contextualize threats specific to MCCNO assets and personnel. This may include terrorism, social and political activism, crime, cyber threats and cultural and societal trends.Communicate assessments through regular written and oral briefings and presentations with MCCNO internal and external clients, ranging from Campus Security staff to executive leadership.Regularly update and document findings in the risk assessment software solution, disseminating information across MCCNO staff and senior leadership.Generate threat assessments by analyzing trends and incidents that impact the stability of MCCNO's properties, events, and/or the local area; provide data to the Senior Director of Campus Operations and the Assistant Director of Emergency Management.Ensure the escalation of significant information and issues to senior leadership.Establish and maintain relationships with internal and external corporate, industry, and government partners for the purpose of information collection, analysis, and best practice benchmarking. Collaborate and attend regular meetings with partnering Law Enforcement agencies, corporate partners, and neighboring owners of MCCNO properties.Participate in industry and government associations and training related to area of responsibilities.Conduct industry-related research, providing findings to industry partners and clients. Integrate research findings and contribute to the creation of comprehensive threat assessments.Collaborate with the Senior Director of Campus Operations and Assistant Director of Emergency Management to ensure relevant information is incorporated into planning and response strategies.