Immigrant Community Specialist 2, Vacancy ID#156810

Minimum Qualifications

Non-Competitive: Seven years of experience aiding with or helping constituents, clients or citizens understand and participate in public and private programs, two years of which must have been in human services or the attainment of United States citizenship. Fluency in speaking, reading, writing and oral comprehension of an appropriate language is required. Candidates must be able to communicate at a native level of fluency and demonstrate an awareness of and sensitivity to cultural issues and nuances.

Substitution: A bachelor’s degree may substitute for four years of the required experience. A master’s degree may substitute for five years of the required experience.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

55 B/C Qualifications

Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.

Non-Competitive: Seven years of experience aiding with or helping constituents, clients or citizens understand and participate in public and private programs, two years of which must have been in human services or the attainment of United States citizenship. Fluency in speaking, reading, writing and oral comprehension of an appropriate language is required. Candidates must be able to communicate at a native level of fluency and demonstrate an awareness of and sensitivity to cultural issues and nuances.

Substitution: A bachelor’s degree may substitute for four years of the required experience. A master’s degree may substitute for five years of the required experience.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Duties Description

The Immigrant Community Specialist 2 duties in Office for New Americans will include but are not limited to the following:

Monitor and provide supervisory oversight of various contractual documents and prepared periodic compliance reports of unit activities for review. Ensures that procedures for providing services to target recipients are monitored and adjusted to ensure the smooth flow of work which will include thorough site visits. Respond to requests for information from new Americans, service providers, public officials, and the general public. May meet directly with individuals or groups to provide information and answer questions. Provide information on and referral of immigration issues including U.S. citizenship and temporary assistance programs and services. Help develop partnerships across the ONA network and state agencies and identify areas of growth for immigrant communities. Assist in the coordination of immigration workshops throughout New York State. Target outreach to new immigrant populations based on most current census and resettlement data available. Provide ombudsman services to immigrants. Respond to constituent calls and letters regarding immigration matters and other concerns. Follow up with appropriate federal, state, and local agencies. Provide referrals to citizenship contract providers for legal immigration assistance. Direct legal assistance to immigrants to assist with their transition to life in the United States. Assist with services to immigrants and other new Americans with other agencies. Ensures the availability of social and economic assistance to new Americans and their families. Provide technical assistance and professional development opportunities for the organizations ONA is contracting with. Supervise professional and support staff.

Additional Comments

The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to HRM.Recruitment@dos.ny.gov.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

NOTE ON TELECOMMUTING: The Department of State employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with The Department of State Telecommuting Program Guidelines.