Commercial Insurance Senior Account Manager - hybrid (future)

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Who We Are

NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 8,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.

Summary Of Role

NOTE: This opportunity is for future needs. We often recruit for this role due to the increased business and career progression of current staff. Applying to this opportunity now will move qualified applicants to the shortlist when a new need arises. If you are looking for an immediate opportunity, please apply instead to our current openings (roles NOT labeled "future") via our Careers Page at https://careers.nfp.com.

The Senior Account Manager is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. The position requires supporting them in day-to-day account management for a specific set of clients and entails a great deal of verbal, electronic and other written communications. The Senior Account Manager will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors. In addition, this person prepares materials for presentations and communications and assists team members with day-to-day client servicing. At this level, the Senior Account Manager takes an active speaking role in client meetings. While in this role, this person should be maintaining relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients. Senior Account Managers will be responsible for managing their own block of business. This is a full-time role ideally working a hybrid schedule from any of our offices in the following states: Vermont, New Hampshire, Maine, New Jersey, Connecticut, or Ohio.

Essential Duties And Responsibilities

Works proactively to maintain relationships with carrier and client contacts. May lead client meetings for accounts assigned to themThe Senior Account Manager will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Account Executives and AdvisorsCommunicates directly with clients and carriers, in collaboration with the Account Executive or Advisor/Client ExecutiveCreates and maintains client files in accordance with office procedures. Responsible for keeping client policy records in the agency management systemWill have an assigned book of business

Knowledge, Skills, And/or Abilities

Highly organized with excellent verbal and written communication skillsSelf-confident to make sound independent decisionsAble to work overtime as necessaryAbility to successfully interact with a variety of people and function well both in a team environment and autonomouslyAbility to handle situations in a calm, courteous and professional mannerCustomer-focused focused to establish and maintain effective relationshipsIntermediate level of experience in Microsoft Office products, specifically Word, Excel and OutlookIntermediate level of experience in agency management system(s)Ability to prioritize multiple tasks to meet deadlinesMust be able to read, analyze and reconcile financial reportsPossess strong analytical and problem solving skillsSharp attention to detail, decision-making skills and problem resolutionFlexibility and adaptability to changing priorities, deadlines and technology

Education And/or Experience

BA/BS preferredTypically more than five years of industry and product line experience

Certificates, Licenses, Registration

P&C Insurance License required

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.