Employee Benefits Coordinator ( NIBS)

BENEF011512_1

Who We Are

NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.

Summary Of Role

As a Benefits Coordinator you will have the opportunity to be part of a training class, learning the ins and outs of the Benefits industry. You will work closely with account teams, assisting with the day-to-day servicing of our clients. This is an amazing opportunity to start in an entry level role and grow with us!

Essential Duties And Responsibilities

Gains exposure to clients and carrier contacts; attends meetings and calls, does not take active roleAssist Account Manager in preparing insurance company proposal requests and spreadsheeting results, benefits and ratesReviews client documents and summary of benefits and coverage for accuracy under the direction of more senior team membersCreates and maintain client files in accordance with office proceduresAnswers administrative questions from clients and/or insurance company personnel such as ID card request, claims or billing questionsMay have direct contact with vendors or clients for clerical and administrative assistanceMay have direct contact with clients for open enrollments administration, as a support to the Account ManagerAssist Account Manager in preparing insurance company proposal requests and spreadsheeting proposalsAssist Account Teams in their preparation for client meetings by reviewing presentations for grammar, verification of rates and benefits and ensuring formatting is appropriateCoordinate client mailings, communications or packets related to Open Enrollment, as directed by the Account ManagerComplete and process group applications and Broker of Record letters, as directed by the Account ManagerCreate and maintain client calendar, remind more senior team members of important dates to ensure completion of pending items and future deliverablesAssists in research of questions regarding benefits and vendor/carrier products and servicesEnrollment fulfillment during renewal and new business onboarding processAssist Account Managers in the gathering of form 5500 information, maintain 5500 calendar and tracker, reach out to carriers when neededAssists Account Managers with client projects such as implementation of new business, open enrollment process, non-discrimination testing, etcAssists with problem resolution on claims, billing and eligibility issues with carriersCreate and maintain files and client data; maintain client data Salesforce, as directed by Account ManagerMaintain library of life and benefits magazine publications, insurance company newsletters, legislative updates, and reference materialsAttend seminars and classes related to the department and to maintain L&H LicenseParticipate in training regarding carrier products and systems

Knowledge, Skills, And/or Abilities

Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and serviceAbility to work independently and anticipate client and team needsEffective time management and decision making skillsDiligent follow up skillsAbility to express ideas clearly in both written and oral communicationsStrong Microsoft Excel and PowerPoint skillsCommanding presentation and public speaking abilities

Education And/or Experience

High School or equivalentMore than 2 years related experience and/or training or equivalent combination of education and experience

Certificates, Licenses, Registration

License is generally not required at this level but may be required by state law

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.