Hiring Event - Friday April 26th, Asset Protection - Agent - The Plaza at Jordan Creek
📋 Role Overview & Responsibilities
Job Description
Hiring Event – Friday April 26th, 11am-5pm – The Plaza at Jordan Creek
Join us for our Hiring Event on Friday, April 26, 2024!
Store Location: 2850 West Big Beaver Road, Troy, MI 48084
Event Time: 11AM-5PM
No need to schedule in advance, please join us at any time during the event for an interview.
Hiring Event Instructions
When you arrive at the store, please follow the signs for hiring event location, or ask any Nordstrom employee for direction You are welcome to bring a copy of your resume, but it is not required Allow approximately 1 hour for the interview process On-the-spot job offers will be made for most roles
JOIN OUR TEAM TODAY AND GET
20% Employee Discount Opportunities for advancement Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Employee Assistance Program Resources
Asset Protection Agent
The ideal Asset Protection Agent prevents the loss of company property while maintaining a safe business environment. Supports store efforts in providing the best customer service within a controlled environment to support maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Agent detects and apprehends shoplifters and dishonest employees.
A day in the life…
Maintain the general safety and security of customers, employees, and the storeRespond to and report all store security and emergency situationsMonitor and conduct surveillance of customer behavior for indicators of theftConduct external and internal investigations utilizing available information to track, mitigate and resolve theftMonitor, conduct surveillance and educate store employees on indicators of Organized Retail Crime (ORC) activity, grab & runs and high impact theftConduct investigations of fraudulent gift card and credit card activityReduce and control loss of inventory through audits, training, and store awarenessRecover stolen merchandise and apprehend individuals for theft and illegal activity while following all safety precautionsPrepare and submit prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other illegal activities, Monitor and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends, and root cause in high shrink locationsTestify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Agent is summoned
You own this if you have…
The ability to make, and be accountable for, decisions in a fast-paced environmentHave solid verbal and written skillsGood interpersonal skillsA calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behaviorAccountability, initiative, and a high level of ownershipThe ability to work a flexible schedule based on business needsMeet any local licensing requirementsExperience in investigative, asset protection and security procedures (preferred)
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Frequently Asked Questions
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Click the “Apply for this Position” button on this page to submit your application directly to Nordstrom without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in West Des Moines, IA with potential relocation and sponsorship assistance depending on candidate qualifications.
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