Service Experience Rep - The Mall at Short Hills
📋 Role Overview & Responsibilities
Job Description
This job is a great fit for someone who is customer obsessed and loves to solve problems.
A day in the life…
Assist customers with a variety of transactions through a seamless and friendly experienceDemonstrate expertise in all technologies used in the store environmentInspire trust, teamwork and positive team relationshipsDefuse customer situations and provide resolution in a timely and effective mannerEnsure the security and privacy of customer information through education, compliance and resolution of issuesMotivate and inspire others to adopt initiatives such as our Nordstrom Rewards programThe hours and schedule for this position will vary by week depending on business needs
You own this if you have…
The ability to effectively build relationships with your customers, peers and leadershipProficiency in multiple operating systems such as MS Windows, iOS and AndroidClear, effective communication with strong interpersonal skillsThe ability to prioritize multiple tasks in a fast paced environmentAccountability, initiative and a high level of ownershipThe ability to work a flexible schedule based on department needs
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Frequently Asked Questions
How do I apply for the Service Experience Rep - The Mall at Short Hills position at Nordstrom? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Nordstrom without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Short Hills, NJ with potential relocation and sponsorship assistance depending on candidate qualifications.
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