Registration & Scheduling Assistant

Department: University Registrar

Salary/Grade: NEX/11

Job Summary

The Registration and Scheduling Assistant exists to process class and room scheduling; to provide registration services primarily for the Evanston campus, and to support CAESAR self-service functions for the entire NU community. Informs and advises users regarding scheduling and registration processes and policies. Assigns classrooms for classes and events through RES/25Live. Regularly corresponds with department contacts through email and listserv. Presents at quarterly trainings for staff. Participates in system testing for updates, modifications, and fixes.

Specific Responsibilities

Documents & Databases

Enters information into spreadsheets &/or databases. Ensures that all Registrar listservs, spreadsheets, access databases, etc. are up to date. Processes quarterly class scheduling information from academic departments. Assigns classrooms for classes and other events. Provides support for departments during catalog editing. Participates in system testing for updates, modifications and fixes.

Website

Coordinates content maintenance of websites & help documentation.

Coordination

Coordinates events which may include scheduling rooms. Generates and delivers reports of on campus events to relevant stakeholders on campus. Supports Registrar’s Office trainings as needed.

Student Services

Guides students through registration process. Processes cross-school registrations Applies knowledge of federal & state regulations. Interprets existing policies & procedures; etc. Informs students, faculty, and staff regarding scheduling and registration policies. Supports all CAESAR users (faculty, staff, students and advisors) via the CAESAR support hotline, in person, student information sessions, and via email. Part of a team of program assistants that rotates coverage of the Registrar’s Office front desk/reception during certain times.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications

A high school diploma or equivalent required. 2 years of administrative support or other relevant experience required.

Minimum Competencies: (Skills, knowledge, and abilities.)

Intermediate knowledge of word processing, spreadsheet, email, and database software programs is required.

Preferred Qualifications

Familiarity with the PeopleSoft Campus Solutions, 25Live scheduling software, and Leepfrog CLSS and CAT. Experience working in an academic environment.

Preferred Competencies: (Skills, knowledge, and abilities)

Proficiency in Microsoft Excel.

Benefits

At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life And Wellness

Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more .

Target hiring range for this position will be between $22 – 24 per hour. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.