Customer Service Representative
📋 Role Overview & Responsibilities
Exciting Employment Opportunity at NutraBio Labs: Customer Service RepresentativeWe are pleased to present a compelling employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to excel within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA registered and inspected sports nutrition manufacturer situated in Middlesex, NJ, is actively seeking individuals who embody a detail-oriented approach and possess an infectious positive attitude. We invite applications from candidates with a keen interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply.Position: Customer Service RepresentativeLocation: Middlesex, NJ 08846Status: Full TimeHours: 9 am to 5:30 pm (Monday to Thursday), 9 am to 4:00 pm (Friday) - 40 hours paid with early departure on Fridays.
Job Responsibilities:Engage with customers through both inbound and outbound calls.Process orders, coordinate deliveries, and provide timely updates on order statuses.Resolve customer inquiries promptly and accurately, fostering customer loyalty.Document all details of inquiries, comments/complaints, and actions taken.Deliver consistently high levels of professional service and assistance.
Job Qualifications:Strong team player with experience in order entry customer service; Bilingual in Spanish/English is a plus.High school diploma or GED.Proficiency in computer skills.Dependable with a keen attention to detail.Strong problem-solving skills, coupled with excellent communication and interpersonal abilities.Professional demeanor, appearance, and attitude.Excellent typing, spelling, and grammar skills.Demonstrated customer service skills and a positive team player attitude.
Benefits:Prompt weekly pay.401k + Match Opportunity.Medical coverage.Direct deposit.Vacation, personal days, and holiday pay.Growth opportunities within the company.
How to Apply: If you are excited about this opportunity, please send your resume to customercare@nutrabio.com.
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This position is located in Middlesex, NJ with potential relocation and sponsorship assistance depending on candidate qualifications.
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