Clerical Associate - L III

About NYC Health + Hospitals

Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

The Clerical Associate III under the direction of his/her immediate supervisor, with latitude for independent or un-reviewed action or decision, performs office/secretarial work of limited difficulty and responsibility. Possesses skills and competence in logistics related work and works within the scope of regulatory agency standards, policies, and procedures as set forward by HHC and Harlem Hospital.

Summary Of Duties And Responsibilities

Always maintains a professional appearance and demeanor.Meets all compliance standards/requirements such as Annual Health Assessment and Annual Health Training.Enhances personal and clinical development through the attendance of internal in-service training, as well as external educational offerings.Communicates handoff to incoming staff as well as receiving from outgoing staff.Reviews and records all unexpected absence calls manually and updates the automated scheduling system periodically.Reviews and updates staffing sheets as necessary based on reported changes and absence. Always assures accuracy.Communicates all changes to the ADD/DON on duty.Completes and updates the observation report utilizing the electronic Health record and distributes accordingly.Completes scheduling entry process for departments according to guidelines and deadlines.Sends telegrams in accordance with established practice and expectations.Manages and completes all elements for decedent affairs in accordance with policy.Utilizes Grand Central/Bed Planner in EHR under the supervision and guidance of ADN/DON.Additional duties assigned; Typing of staffing sheets, scanning of daily sheets after workday is completed.Model positive and professional interactions between staff, leadership, providers, patients, and visitors.Read and respond to departmental emails in a timely manner.Follow all hospital and departmental policies and procedures.Foster collaborative relationships with peers in the department as well as other staff throughout Harlem.Performs functions and duties associated with the information desk and points of entry.

Minimum Qualifications

A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization; and Eighteen (18) months of full-time satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs