Clerical Associate-Level IV (Provisional Appointment)

About NYC Health + Hospitals

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Visit us at www.nyc.gov/html/hhc/lincoln .

Job Description

PURPOSE OF POSITION

Reporting directly to the Coordinating Manager this position is responsible for facilitating patient services in the hospital as related to emergency visits and collection of patient information. Major duties include supervision of front-line staff from the Emergency Room.

Summary Of Duties

Supervises and schedules work assignments for ED Clerical Associates III, II & Agency. Trains and completes ongoing competency for ED Registrar Staff. Monitor Registrations from EMR. Ensures and orders adequate supplies for all areas. Maintains a professional appearance, behavior, and work environment. Troubleshoot electronic equipment, and/or call to Help Desk (x5260) to attain the ticket number wherever necessary. Train(s) staff on Policy and Procedures for the Finance Department. Assist(s) in the completion of death certificates, city burial forms, ME forms, and registering physicians in eVitals. Completes daily and monthly Tour schedules as needed. Generate(s) daily reports and distribution of reports timely. Attends meeting(s) on behalf of department. Complete Weekly Quality Check Reports. Performs Administrative clerical work in areas such as personnel administration, payroll, methods and organization, and other administrative and operational areas by processing, recording, checking, and maintaining records, furnishing information, and preparing reports for subordinates.

Minimum Qualifications

A high school diploma or its educational equivalent; and Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:

Lincoln Medical & Mental Health Center

Human Resources Department

234 Eugenio Maria De Hostos Blvd, (East 149th Street),

2nd Floor, Annex

Bronx, NY 10451

Attn: Recruitment Unit

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discounts programs