Coordinating Mgr - L B

About NYC Health + Hospitals

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Responsibilities

The Coordinating Manager Lv. B is responsible for securing financial clearance when patients are scheduled for Outpatient Scheduled procedures insured and uninsured. These procedures include, Ambulatory Surgery, Bariatric, and a Self-pay unit. The OP Scheduled self-pay team covers Ambulatory Surgery, Radiology, Infusions. The Coordinating Manager is responsible for supervising the team and the following task:

Supervises HCIs, Senior HCIs, and Clerical Associates. Reviewing and monitoring of the seven Outpatient Scheduled Services work-queues. Utilizes Ambulatory Surgery Financial Clearance reports to ensure upcoming procedures are financially cleared. Monitors Senior Hospital Care Investigators review of financial clearance for upcoming procedures. Reviews and assigns Pre-registration logs Clerical Associate level IV to complete. Reviews completed pre-registration log for accuracy of insurance verification, demographic and contact information before submitting to clinical service. Assigns patient appointments for procedures to Clerical Associate that new or are rescheduled. Reviewing and analyzing Ambulatory surgery metrics and denials. Assigns administrative task to Clerical Associates, like collection of monthly reports, monitors supply inventories, scheduling required trainings Communicates all clinical issues pertaining to the request for surgery to the Surgical Coordinator representing the scheduled service. Inform requesting service of any denials/ missing clinical information requested by insurance company and any issues that arise that will delay the processing of the assigned case. Facilitate huddles and meetings to reinforce and disseminate new or revised policies and procedures to HCIs. In absence of Sr. HCI, assign scheduled cases to HCIs. Escalate any barriers or obstacles that prevent abilities to complete duties. Update standard work/ job function for the Ambulatory Surgery, Outpatient Self-pay and Bariatric team unit. Ensure all evaluations are completed and submitted timely.

Minimum Qualifications

A Master’s degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and Two (2) years of full-time experience in medically-oriented health care and medical support systems environment, one (1) year of which included experience in an administrative or supervisory capacity in such occupations as physical, occupational, inhalation, speech and audiology therapy or as Medical/Laboratory Technologist, Microbiologist (various specialties), Chemist (biochemist), Radiation and X-Ray Technician; or two (2) years of responsible level experience in business management systems or general administration including one (1) year in a supervisory or administrative capacity; or A Baccalaureate degree from an accredited college or university in disciplines listed in “1” above; and Three (3) years of full-time experience, as described in “2” above, including two (2) years of experience in an administrative or supervisory capacity in occupations, as listed in “2” above; or A satisfactory equivalent combination of education, training and/or experience.

Note: Certification or licensure may be required.

How To Apply

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NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs