Medical Assistant Preceptor

Description

Company: Oak Street Health

Title: Medical Assistant Preceptor

Compensation: Based on regional bands

Role Description

The purpose of a MA Preceptors at Oak Street Health is to serve as a dedicated preceptor for new hires and support skill building for established Oakies. MA Preceptors provide local training for onboarding, new company-wide or regional implementations, and remediation for skills and competencies. Additionally, MA Preceptors provide float coverage during which they collect all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

MA Preceptors report to the regional Director of Clinical Support. They are a vital element of our model and important members of our Care Teams. Being a MA Preceptor at Street Health requires high levels of flexibility, energy, attention to detail, mastery of role, skill in training, and problem solving skills. You will be expected to build relationships with Oak Street Health members throughout their new hire or current Oaky journey. MA Preceptors will collaborate closely with Directors of Clinical Support and center-level leaders to meet identified needs for precepting throughout the region(s) in which they cover. As a MA Preceptor, you will develop strong working relationships with team members identified for precepting and support their skill mastery and core competencies required for job proficiency. The MA Preceptor will also assist in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments when providing float coverage during non-precepting hours.

Core Responsibilities

Precepting (0.5 - 0.6 FTE)

Responsible for developing skills and competencies needed to be an effective preceptor, by attending required trainings and skill development sessions.Provide local training for onboarding, new company-wide and regional implementations, and remediation for skills and competencies. Help a new Oaky put into practice what they have learned in onboarding and assess readiness to perform independently in roleEmpower MA IIs, who serve as center-level site mentors

Float coverage (O.4 - 0.5 FTE)

Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviewsInventory supplies and stock exam roomsRespond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etcImport required documents into EMR via scanning or PDF upload. Participate in care team meetings to discuss patient care and clinic operationsProcess orders for durable medical equipmentRequest medical records from external providers as required by the providerAs required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center labOther duties as assigned

Required Qualifications

What we're looking for

State or national certification (as required by state), or graduation from an accredited medical assistant course1 year experience as a medical assistant at Oak Street Health CPR or BLS Certification Electronic Medical Record experience Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc. Proficiency in non-English languages as required by the center's demographics.US work authorizationCandidate must be willing to travel to all centers regionally to support precepting

Strongly Preferred Qualifications

3 years of experience as a medical assistantSuccessful mastery of the workflow in their previous MA II positionCommitment and passion for training and continuing education An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in the growth and development of their Oaky teammates

Preferred Qualifications

2 or more years of experience working with geriatric patientsPhlebotomy Technician Certification

Other Skills

Problem-solving skills, professional accountability, and a flexible, positive attitudeStrong communication skills and customer service orientationSomeone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits

Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health