Outreach Manager

Description

Company: Oak Street Health

Title: Outreach Manager

Location: Various

Company Description

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit http://www.oakstreethealth.com.

Role Description

Sales Managers, or Outreach Managers (OMs) here at Oak Street Health, are critical leaders in our organization. OMs are responsible for closely developing and managing a team of Outreach Executives. OMs manage a single clinic location and are responsible for Oak Street Health's patient growth at that clinic. OMs are expected to review metrics daily, support growth initiatives, coach staff members and generally ensure the Outreach team operates smoothly and successfully.

Core Responsibilities

Manage and develop a team of 4 quota-carrying Outreach ExecutivesCoach direct reports in sales strategy, pipeline management, opportunity management and career planning/developmentRecruit, retain, and nurture your team of sales professionals with high potential and strong performance historyProvide skill training and mentoring on business account engagement and prospect engagement, including consistent and regular ride alongs with Outreach ExecutivesInterface and develop professional relationships with existing local businesses and prospectsProvide an unmatched experience for patients and prospectsMaintain a strong relationship between clinical staff and outreach staff within the clinicLead by example for your sales teamDevelop both the long-term vision and strategy for the team and manage day-to-day sales team operationsBe accountable for hitting center patient acquisition targets and driving accountability within your teamCoach, mentor and guide the team in developing consultative and solution-based sales skillsBe an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partnersRemain up to date with all compliance regulations and ensure your team remains compliant according to Oak Street Health standardsShare best practices for prospect and business account engagementOther duties as assigned

What are we looking for?

Minimum of 5 years of in a sales management role or other comparable management positionStrong computer skills, including:Ability to create and analyze excel spreadsheetsExperience managing through a CRM system, ideally SalesforceAnalytical approach toward sales data & performanceComfort with personal sales quota in addition to management responsibilitiesOutstanding management skills with the ability to motivate a teamStrong focus on data and analytics to drive targeted activities and return on growth effortsExcellent relationship management skillsAbility to manage competing priorities while maintaining a positive attitude Inclination to work in a results oriented roleWilling to work some weekendsAccess to reliable transportationUS work authorizationSomeone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing scrappy

Why Oak Street?

Oak Street Health Offers Our Coworkers The Opportunity To Be At The Forefront Of a Revolution In Healthcare, As Well As

Collaborative and energetic cultureFast-paced and innovative environmentCompetitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.