RN Care Manager

Description

Company: Oak Street Health

Title: Registered Nurse, Care Coordinator

Role Description

This position coordinates care for Oak Street Health members. This position works collaboratively with interdisciplinary care teams that may include the member's PCP, specialists, Social Worker, Behavioral Health Specialist, and community resource contacts, while functioning with professional autonomy under the supervision of the Complex Care Management leadership team. This position performs appropriate assessments, organizes, reviews, and reports health and social information. Individuals in this position demonstrate cultural sensitivity, effective communication, and motivational interviewing skills.

Core Responsibilities

Manage an assigned caseload of members while remaining in compliance with all internal and regulatory requirementsCreate and nurture relationships with all assigned members working towards their optimal overall health and well-beingBe the system navigator and point of contact, in collaboration with administrative support, for members and familiesConduct complete, timely, and accurate program specific assessmentsDevelop and maintain a person-centered care plan or family driven care plan for all members in assigned caseload involving the member's PCP, family/caregiver, Social Worker, Behavioral Health Specialists, and other specialists, as needed to evaluate the individual's needs, goals, and plan of actionComplete all activities and interventions outlined in the members care plan and ongoing monitoring of cases to ensure routine follow up and progression in their care plan goalsDocument visits in electronic health record according to standards set forth in delegation contractsSpecific delegated services may require Care Coordinator to schedule and maintain interdisciplinary care team (ICT) meetings and to facilitate associated activities with members and their identified support team while maintaining strong communication with the member's care teamMaintain HIPAA standards and confidentiality of protected health informationOther duties, as assigned

What are we looking for?

Current RN License in good standing in the state of practice requiredMinimum of three (3) years clinical experience, HMO /Managed Care setting preferredCare Coordination / Case Management trainingKnowledge of community resources in assigned service areaKnowledge of clinical standards of care preferredKnowledge of Medicaid/Medicare contracts and benefit systems is preferredDemonstrated customer-focused interpersonal skills to interact in an effective manner with practitioners, the interdisciplinary care team, community agencies, members, and familiesAbility to work autonomously, follow through with delegated tasks and be directly accountable for deliverablesOutstanding verbal and written communication skillsAbility to work independently and maintain flexibility in a fast-paced, start-up environmentA high-level of accountability and responsibility for the outcome of careStrong presentation and facilitation skillsAbility to affect change, work as a productive and effective team member, and adapt to changing needs and prioritiesExcellent organizational skills and ability to manage multiple priorities appropriatelyIndependent problem-solving skillsA flexible, positive attitudeExperience working with Inner City, Suburban, and Rural neighborhood membersAccess to reliable transportation - able to travel dailyWorking knowledge of Microsoft Office Product SuiteWorking knowledge of Google SuiteFamiliar with variety of Electronic Medical Records platforms preferredUS work authorizationSomeone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits

Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health