IS Epic Analyst

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job independently reviews, analyzes, and modifies systems including encoding, testing, debugging and installing to support Epic systems; consults with users to identify current operating procedures and to clarify program objectives while relying on instructions and pre-established guidelines to perform the functions of the job.

Education

Required - High school diploma or equivalent.

Work Experience

Preferred - Bachelor's degree.

Required - 2 Years Of Epic Experience.

Certifications

Required - Epic certification.

Knowledge Skills And Abilities (KSAs)

Strong analytical, problem-solving, and research skills and ability to independently perform Gap and other analysis, testing and troubling on assigned applications. Knowledge of Epic. Technical integration skills and ability to design and implement technical solutions and processes. Effective verbal and written communication skills and ability to present information clearly and professionally. Project management and organizational skills and ability to effectively manage multiple demands in fast paced environment and identify next steps on project work. Solid operational or clinical expertise. Ability to travel throughout and between facilities and work flexible hours (weekends/holidays/nights/call).

Job Duties

Independently performs analysis, testing and troubling on assigned applications, resolves tickets/issues, participates in projects, and identifies appropriate next steps for project completion. Provides quality support and troubleshooting to end users while creating documentation to allow others to support the IT solutions and services appropriately. Partners and effectively communicates with assigned customers/end users while escalating appropriate potential concerns to management. Establishes and maintains relationships with operations, stakeholders and other IS team members, and works with these groups to determine needs and their associated IS solutions from an integrated perspective. Serves as representative for the team and point of contact/resource for the application. Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Washington, New York, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information.

Affirmative Action Policy Statement