Business Development Specialist

DescriptionThis role is critical to the organization. This role will require living in West Tennessee (Memphis), Alabama (Huntsville or Birmingham), or Mississippi.

Three main variables are the focus:Connect providers, clients, and families to appropriate clinical resources.Serve as a liaison and partner to help educate communities, providers, clients, and families about adult psychiatric and substance use disorders, specifically about the role long-term residential plays for acute, persistent conditions.Prioritize the markets, community, and provider partnerships with the greatest need for the services aligned with the center’s clinical and business model to increase clinically appropriate inquiries that lead to meeting or exceeding admission goals.

Relationships and ContactsWithin the organization: Initiates and maintains frequent and close working relationships with the administrative team, admissions staff, and clinical staff.Outside the organization: Maintains working relationships with community partners, referral sources, and professional resources. Essential ResponsibilitiesBuild a strategic regional growth plan by evaluating, analyzing, and interpreting facility and market utilization data.Use market demographic data available on the web to prioritize favorable markets by economics, age, and population.Collaborate with facility and corporate leadership to leverage strategic initiatives.Maximize available resources as well as create new resources to meet or exceed strategic growth goals.Develop goals and timelines for closing new and enhanced key account opportunities.Execute sales and retention strategies and plans, and successfully close new business in accordance with pre-determined targets.Manages communications by setting expectations, troubleshooting, and collaborating with the treatment team internally and externally to provide comprehensive care coordination; while acting as an internal liaison to foster and enhance the resident and referent experience.

QualificationsEducation and ExperienceBachelor’s degree from an accredited college or university.3-5 years of experience in strategy and business development in a fast-paced environment; ability to work interdependently with minimal oversight.Demonstrated ability to work effectively with various executives and department heads for information and / or insightSome background in one or more of the followingcorporate development, strategic partnerships, project management, and / or sales Physical RequirementsWhile performing the duties of this job, the employee will be required to communicate with peers/general public, clients, and/or vendorsJob performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of timeWhile performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste, or smell.Must be able to travel in and out of state to all facilities within the network of services, as necessary.Ability to move 25 pounds Skill CompetenciesStrong problem solving and analytical skillsDemonstrates a high level of follow throughExcellent verbal and written communicationAbility to exercise sound judgment and discretionExcellent organizational and time management skillsExcellent interpersonal and relationship building skillsAbility to prioritize and multi-taskProficiency with Microsoft Office programsWhat we offerMultiple Development PathwaysCompany Supported Continuing Education & CertificationPPO & HDHP Health Plan OptionsFlexible Dental & Vision Plan Options100% Company Paid EAP Emotional Well-Being Support100% Company Paid Critical Illness (with health enrollment plan)100% Company Paid Life & ADD401K with Company MatchCompany-Sponsored HSA, FSA, & DSA Tax Savings AccountsSix Annual Paid Holidays Plus One Floating HolidayGenerous Team Member Referral Program

Smoky Mountain Lodge reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.