Lead Sales Advisor

In short

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and assist in the successful launch and ongoing operations of On’s first store in Las Vegas, NV. As a Lead Store Advisor, your passion for delivering exceptional customer service in a fast-paced environment while maintaining a positive work environment for our team will be a core part of driving On’s Direct-to-Consumer (DTC) approach. On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement.

Your Mission

Continuously lead and communicate through On's values and brand philosophy in team and customer interactions - Foundational cash handling expectations and standardized operating procedures – example; responsible for all cash transactions and opening and closing of tills, point of sale systems etc. - Opening and closing store procedures and ensuring loss and prevention standards are followed - Maintain in-depth knowledge of technical product information and stay up to date with On’s global activities and projects (e.g. sustainability efforts, athlete stories) - Teach and train the team to ensure excellent standard of all technical product knowledge - Contribute and streamline feedback to continuously improve store processes, customer engagement and team happiness in line with our company culture of radical candor - Maintain the visual standards in the store to deliver a premium experience and optimize sell through strategy - Lead and maintain exceptional stock room strategy and inventory management standards - Create an inclusive workplace culture by treating all employees and customers with respect The Pillars: You will oversee a designated store area, of the following (Back of House, Visual Merchandising, Product, Community, or People), driving strategy implementation, monitoring execution and fostering team engagement to ensure success in the focus area.

Your story

~ 3+ years of experience within a retail work environment; +1 year in supervisory role - Background in the Running, Fashion or Sports Industry is preferred, but not a must - Strong communication, hospitality, and interpersonal skills - Ability to take initiative, learn quickly, and work both independently and as part of a team - Eye for maintaining outstanding store condition and visual merchandising standards - Experience with Microsoft Dynamics and / or other ERP (Enterprise Resource Planning system) is preferred - Entrepreneurial spirit who expects the unexpected - Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.

About The Team

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team in Austin, TX. You will foster a positive and inclusive work environment that encourages collaboration, innovation, and employee growth. Together with your store team and leadership, as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.

Most lived Spirit in our team

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.