Key Account Sales and Support

Position- Department: Sales- FLSA Status: Full Time, Regular, Exempt, Salary- Reports to: Senior Director of Key Accounts- Supervises: n/a- Remote Status: Either Remote/Hybrid- Travel Requirements: Yes, 25%

About UsAs a wholesaler in the gift & stationery industry, our mission is "To passionately provide fun, unique and quality products that inspire creativity and self-expression for all." Our fun and functional products include novelty pens, pencils, stationery and accessories that can be found in independent stores, as well as, large retail chains. We are looking for a dynamic and experienced team member to join our community during this exciting time of growth.

Position SummaryWe are seeking a proactive and results-oriented individual to join our Key Account Sales Team. This role will focus on targeting new business, managing current accounts, driving sales while also assisting with coordination tasks to ensure smooth operations.

Job ResponsibilitiesSales Management:Research and target new retailersManage large multistore retailersWork closely with outside independent sales representativesDevelop and implement strategies to achieve sales targetsBuild and maintain strong, long-lasting customer relationshipsIdentify opportunities for expanding product assortment at retailersProvide timely and accurate sales forecasts and reportsAttends regional and national showsConduct analyses of sales data to identify trends and opportunities

Account Coordination:Serve as the main point of contact for client inquiries and requestsCoordinate with diverse internal and external stakeholdersAssist with sample orders, planogram development and other administrative tasks as neededMonitor account activities and address any issues promptlyManage Key Account Tracker and update with financialsCreate and distribute supporting documents and presentations to help the sales team in general business leadsMaintain organized sales record and report monthly goal setting to management

Job Required Qualifications- Education: Bachelor's degree in Business Administration, Marketing, or a related field preferred.- Work Experience: Five (5) years preferred in a related field- Compliance: Must adhere to company policies and procedures- Knowledge, Skills & Abilities: o Working knowledge of Microsoft Windows and Excel spreadsheets using VLOOKUP and pivot tables o Understanding of retailer portals and setting up items o Proven experience in sales, account management, or a related field o Effective communication, negotiation, and interpersonal skills o Ability to present in front of large groups of people o Ability to multitask and prioritize o Attention to detail and problem-solving abilities o Ability to execute and follow through a sales plan o A positive, professional, and proactive attitude o Planning and organizational skills o Works well within a team

Working Conditions- Environment: Office environment.- Exposure: Low or moderate noise level.- Physical Requirements: Sitting at a desk, using a telephone, using a keyboard, using a computer monitor for sometimes long and continuous periods of time.- Physical Efforts: Occasionally standing, walking, reaching, and stooping. Lifting up to 30 lbs.