Desktop Support Engineer
📋 Role Overview & Responsibilities
A financial firm is looking for a Desktop Support Engineer to join their team in Austin, TX.
Pay: $30-35/hr
Responsibilities
Providing level 2 desktop support as needed
Ensuring customer service is timely and accurate
Aligning service level agreements with business stakeholder priorities
Reporting on and driving performance against KPIs and metrics
Handling customer concerns a
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This position is located in Texas, United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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