Care Management Assistant - Bangor, ME,

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 7:30am – 4:00pm EST. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 489 State St Bangor, ME.

We offer 4-6 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities

Proactively facilitates referral, transition, ordering of equipment (DME), and placement. Coordinates with key stakeholders and expedites final transfer with staff, patient, family, and facility.Maintains contact with appropriate facilities to advocate patient admissionsParticipates in family and interdisciplinary team meetings as appropriate to develop and execute the discharge planMaintains a directory on referrals, admissions and homecare / community agency resources and tracks discharge process utilized by the patient. Maintains current information on non-acute provider agencies, including SNF, sub-acute, acute rehab and chronic facilities, including programs, homecare and specialties available. Acts as a resource to staff, patients and families concerning this information.Updates the staff on new facilities and services and maintains a library of reference materialsAttend LOS meetings and follow ups on key tasks to ensure efficient facilitation of patient care as delegatedEstablishes work priorities with collaboration of assigned Care Management TeamAssumes responsibility for NL EMMC required continued education and owns professional growthPerforms other duties as assigned or required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School Diploma / GED OR equivalent work experienceMust be 18 years of age or olderExperience in health care facilities, DME companies, or hospitals Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu vaccination doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Ability to work our normal business hours of 7:30am – 4:00pm EST. It may be necessary, given the business need, to work occasional overtime or weekends.

Preferred Qualifications

Experience Microsoft Word, Excel, Outlook, Teams

Soft Skills

Strong communication skills; written, verbal, and in personAbility to develop and maintain positive relationships with customers internal and external to Northern Light Health SystemAbility to work in a fast-paced environmentStrong organizational skills and ability to set priorities

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED #RPOLinkedIn