Associate Oracle Analytics Cloud (OAC/OAS/FAW) Consultant
📋 Role Overview & Responsibilities
Job Description
Role: Associate Oracle Analytics Cloud (OAC/OAS/FAW) Consultant
Location: Near Pleasanton, CA, is preferred, followed by Austin. Other locations in the US may also be considered but need to be able to work west coast hours.
Note: This position is not eligible for C2C arrangements as it is direct hire. No sponsorship available.
Customer Success Services is looking for a junior professional with a technical & functional background in the Oracle Analytics Cloud (OAC/OAS/FAW). Ideal candidate understands not only the concepts of Financials but also how they apply to the day-to-day processes of a Production business environment. You will support critical business operations and work with customers on the successful delivery of Analytics projects (Implementation/Upgrade/migrations, etc.). Will work independently to provide quality service to multiple customer engagements.
The team provides technical & functional services to all customers' applications & software hosted in OCI / OnPrem / Hybrid, using ITIL, ISO2000 & other industry specific best practices. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud.
Do you like to work in edge technologies?Are you excited to do things in simpler way? Do you love talking to your customer & want to see how you are influencing customer life though Oracle Managed Cloud Services team is responsible for providing technical services to all?
If answer is yes then we are searching an IT engineer like you!
Responsibilities
Analyze functional and operational issues reported by the customer with their Oracle Analytics Cloud/Data Warehouse environment and provide the solution or workaround on timeInteract with customer implementation team and provide guidance on the Oracle Product Best Practices Assist on the development of customer solutions (pre-implementation), as well as address customer questions and concerns regarding the functionality of their Oracle OACS/Fusion Data Intelligence environments (post-implementation, ongoing maintenance)Perform root cause analyses and recommend meaningful recommendations to the customers to avoid similar issues going forwardCollaborate with Partners internally within Oracle and on customer side for successful deliveryCustomer ManagementDevelop automation as the need arisesCollaborate with multi-functional teams and be a part of complete project experience from concept to implementation.
Responsibilities
Preferred Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or an equivalent engineering/science fieldBackground in Oracle Fusion SaaS application and Oracle Analytics Cloud (OAC/OAS/FAW (FDI))Business Intelligence tools like Tableau and Power BI a plus Functional experience working with OAC/OAS and Data WarehouseGoal-oriented for technology and a strong desire to learn about AI/ML, Natural language processing, and innovative technologies.Strong analytical skills and critical thinking abilities.Desire to be part of a continuous learning and professional growth culture.Complex technical problem-solving competence and ability to conceptualize innovative solutions.Exceptional professionalism and work ethic, with ability to meet targetsStrong communication skills and the ability to collaborate effectively.Basic knowledge of database concepts and Linux OS.Basic understanding of cloud platforms and services and an eagerness to deepen your expertise.Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needsDevOps skills – Python, Docker, Kubernetes – will be added advantageLatest certification in Oracle Cloud Infra & Oracle OBIEE technologies a plus
Qualifications
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis, while constantly achieving the highest levels of customer satisfaction is essential. A Bachelors degree in Computer Science, Engineering or equivalent experience is preferred with two years related experience.
About Us
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Disclaimer
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer
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This position is located in Pleasanton, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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