Sales Operations Analyst for medical technology company
📋 Role Overview & Responsibilities
Position Summary:The Sales Operations Analysts will work with other members of the Sales Operations team to provide best in class support to our growing WW Sales teams as well as Finance, Marketing, Clinical, Product Management, and Customer Support teams. The Analyst will be a key member of the team providing support on overall Company and Sales Strategies, Data Management and Analytics, Pipeline Performance Management, and other tasks through the optimization of processes along the customer journey from Lead to Cash. The ideal candidate should have experience as a team member in a mid-size Sales Operations team with experience learning and understanding existing processes, defining possible process gaps, solving data challenges, building on best practices, setting up processes and procedures, and possess a strong analytical thinking skills with a drive for operational excellence.
In This Role You Will:Support our worldwide Sales teams by providing performance reporting and analysis to decision-makers within each Sales team, reviewing any gaps in data analysis and closing those gaps.Work with other Sales Operations team members on Building and Maintaining a reporting infrastructure and dashboards from all our systems including Salesforce, CPQ, E-Commerce.Look at ways to increase automation and scalability on all our processes and initiatives as needed in a drive to optimize operational processes and ensure seamless systems integrationEnsure data quality and hygiene within Salesforce and other company toolsDevelop, Improve, and Maintain sales processes and programs and work with Sales Enablement to roll out and train the broader worldwide Sales Organization and other impacted groupsWork cross-functionally with all Revenue generating groups including but not limited to Service, Clinical, Training to ensure all necessary business functions are represented in sales/revenue-related processesMust be agile and able to keep up with a fast-paced environmentHelp implement projects and initiatives focused on improving productivity and simplifying processes throughout Sales Operations, the worldwide Sales organization, and company-wide.Perform other duties and projects as assigned
Essential Requirements:Four years experience in Sales Operations or similar roles.Strong Salesforce experience is a mustExperience with CPQ is a mustSales forecasting experience is a mustBA/BS degree focused on Business, Mathematics, Economics or Statistics preferredExperience working in a high growth environment supporting a rapidly growing sales organizationProven track record of working cross-functionally with all areas of the businessUse of tools like Clari or SF CRM Analytics and Tableau, highly desirable.Experience supporting system implementations a plusProficient in G suite & Microsoft Office applicationsDeliver customer and sales support like you expect to receive it; with excellence.
Type: Full-Time (4 days onsite, 1 day remote)Location: Palo Alto, CASalary: 95k - 110k/year
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