Customer Service Specialist
📋 Role Overview & Responsibilities
Company Description Pacific Sales Kitchen & Home has been a leading provider of superior, famous brand name products for the home for over 60 years. With our extensive selection and unbeatable prices, we are a preferred source for builders, contractors, designers, and consumers alike. Our dedicated and knowledgeable staff are committed to creating a pleasant and relaxed shopping atmosphere where customer satisfaction is our top priority. Visit our showrooms in Burbank, CA to experience the excellence of Pacific Sales.
Role Description This is a full-time on-site role for a Customer Service Specialist at Pacific Sales Kitchen & Home in Burbank, CA. As a Customer Service Specialist, your primary responsibility will be to provide exceptional customer support and ensure customer satisfaction. This includes assisting customers with inquiries, resolving issues, and creating a positive customer experience. Strong phone etiquette and communication skills are essential for effectively addressing customer needs.
Qualifications Customer Support and Customer Service skillsPhone Etiquette and Communication skillsCustomer Satisfaction and Customer Experience skillsAbility to handle challenging situations and resolve customer issuesStrong attention to detail and problem-solving skillsExcellent interpersonal skills and ability to work well in a teamExperience in the retail or home industry is a plusHigh school diploma or equivalent
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This position is located in Burbank, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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