Accounts Receivable Specialist

Job Summary:Responsible for timely collection of all past-due Customer accounts; research of billing discrepancies and errors, timely and accurate posting of cash receipts, obtaining credit card authorizations, as well as resolving problem credit cards. Responsible for creating credit memos related to customer returns, and the associated cash applications and refunds. Responsible for electronic invoicing in accordance with customer terms and conditions.

Essential Functions of this position include, but are not limited to:Records customer cash receipts resulting from receipt of checks, ACH payments, Wire payments and Credit Card payments. Processes bank deposits to maximize cash position of the Company.

credit memos related to customer returns and FedEx replacement orders. Applies credit memos and/or generates refunds, either via check or credit card, in accordance with customer’s payment method.

research on accounts receivable errors, preparing debit and credit adjustments to correct accounts. Collaborates with customers to resolve payment discrepancies. Provides statements and invoice copies as needed to facilitate resolution.Prepares invoices for mailing on a weekly basis.

all payment discrepancies including duplicate payments, customer checks lacking appropriate payment references, and customer partial payment. Completes acknowledgement forms, as needed.

for submitting electronic invoices into customers’ vendor portals to ensure timely remittance of payment on invoices.

past due accounts, using written and verbal follow-up on all past due accounts. Issues customer account statements on a monthly basis. Contacts customers regarding late accounts and documents activities.

and removes “on hold’ status to customer accounts in accordance with Credit & Collections company policy/process. Reviews orders for customers who are above assigned credit limit for resolution.rking on a computer

Required Skills/Abilities: verbal and written communication skills.Office experience including intermediate-level Excel skillset (pivot tables) is preferred.computational skills, strong organizational skills and strong attention to detail.to multitask and reorganize workload as priorities shift.focus

Education and Experience:of Associates Degree (preferably in Accounting, Finance or Business) or equivalent experience.experience processing transactions using enterprise resource planning (ERP) system.experience in Customer Collections.