Treatment Coordinator
📋 Role Overview & Responsibilities
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and Responsibilities The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Updates and maintains patient insurance information.Maintains doctor schedule to ensure efficient use of the doctor’s time.Partners with clinical team to ensure excellent patient experience.Adheres to deadlines and prioritize work against the patient schedule.Collects payments from patients in an effective and professional manner.Understands doctor treatment recommendations and develops treatment plans from diagnosis.Effectively communicates treatment options and associated costs to the patient.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned. Education and ExperienceHighschool diploma or equivalent required.One year of customer service experience required.Medical or dental experience preferred. Skills and AbilitiesUnderstanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail.Leadership and problem-solving skills.Effective communication skills.Ability to work cross functionally with other team members.
CORE BENEFITS & WELLNESSMedical (including Virtual Care), Dental, and Vision CoverageEmployee Assistance Program (EAP)Uniforms/Scrubs provided
FINANCIAL WELL-BEINGCompetitive pay, Bonus potential, and annual merit reviews401(k) Plan w/Company MatchHealth Savings Account (HSA) with HDHP health plans
LIFE INSURANCEBasic and Supplemental Life InsuranceSpouse and Child Life Insurance
TIME OFF, DISABILITY AND LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks) and 6 Annual Paid HolidaysLong and Short Term Disability Plans
Frequently Asked Questions
How do I apply for the Treatment Coordinator position at Paradigm Oral Health? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Paradigm Oral Health without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Edmond, OK with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →