Quality Assurance Engineer

Who we areParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 18 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey.

Who We’re Looking forYou’re someone who loves to ‘break’ things, ask questions and leave no stone unturned! As you strive for a flawless user experience, you are an advocate for our customers as well as our developers. Your goal is to be an expert at testing software, with experience in testing systems across various environments such as CMS, web applications, and mobile applications. You will gain experience with UI automation testing tools and best practices and will take a critical role in establishing our QA processes and key metrics. Most importantly, you’re someone who shares in our passion to improve the lives of students through communication.

This role will include:Creating, maintaining, and executing detailed, comprehensive test plans and test cases.Perform thorough manual testing of the product to identify defects and verify functionalities.Simultaneously testing various CMS components, modules, and functionalities to identify defects and ensure software quality.Using accessibility testing tools such as WAVE for auditing accessibility.Demonstrating proficiency in ADA (Americans with Disabilities Act) and Relevant Accessibility Laws and RegulationsCollaborating with product managers, developers, and designers to understand product requirements and ensure comprehensive test coverage.Documenting and tracking defects, providing detailed reports to facilitate issue resolution.Staying up-to-date with industry best practices and emerging trends in quality assurance.

Our ideal candidate will have the following:Bachelor's degree in Computer Science, Information Technology, or related field.Minimum 2-4 years of experience as a Manual QA Engineer.Prior experience in the CMS (Content Management System) or Ed-tech industry is highly preferred.Proficiency in creating and executing detailed test plans and test cases.Strong understanding of software QA methodologies, tools, and processes.Excellent problem-solving skills and meticulous attention to detail.Familiarity with issue tracking and test management tools.Experience with test automation and testing frameworks is a plusISTQB certification is a plus.Familiarity with automated testing tools is a plus.

The perks of working for us are great! You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provideEmployer-paid health insurance(including dependent coverage)Employer-match 401K retirement savings programStock optionsHealth + wellness reimbursementsGenerous PTO15 paid holidays, including your birthday!

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role is: $65,000 - $80,000 DOE