General Manager
π Role Overview & Responsibilities
The General Manager is responsible for all aspects of the hotel operation. Successful oversight includes, but is not limited to guest satisfaction, human resources, associate engagement, associate retention, financial performance, sales, revenue generation, and house profit. Knowledge, Skills and Abilities Required: Prior Hilton experience preferred.Hilton OnQ or PEP experience preferred.Exceptional customer service skills, including quality standards for service and proven experience in leading a quality service-driven team.Outstanding interpersonal, communication, problem-solving, and analytical skills.Possess the fundamental competencies required for accomplishing work activities with Job Specific Computer Skills, Mathematical Reasoning, Oral Comprehension, Reading Comprehension, and Writing.Ability to contribute both strategically and operationally to facilitate the accomplishment of work goals.Knowledge of principles and procedures for associate recruitment, selection, training and development, compensation and benefits, and labor relations.Ability to build a skilled successful team that works toward guest satisfaction and other established goals.Ability to manage multiple projects and prioritize tasks to meet goals.Proficient in Microsoft Word, Excel, Outlook, Teams, and other similar software packages.Must possess a valid driverβs license, proper insurance coverage, and a reliable vehicle for business-related travel.Ability to perform the physical aspects of the job including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday and lifting and carrying up to 60lbs.
We offer a competitive salary and generous benefits including: Relocation AssistanceUp to 30% Performance BonusesMedical, Dental, Vision, and Life InsuranceShort- and Long-Term DisabilityPaid Time Off & Holidays401(k)Tuition Reimbursement
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This position is located in Greater Augusta Area with potential relocation and sponsorship assistance depending on candidate qualifications.
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