Ecommerce Category Manager

Overview

At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.

Position Summary

PGA TOUR Superstore is looking for an experienced Ecommerce Category Manager to help us deliver a world-class site experience, which inspires new customers and builds loyal and lasting relationships with existing customers. The Site Specialist at PGA TOUR Superstore is responsible for the strategy and support of online merchandising objectives for key product categories. This individual will analyze and leverage sales data, customer information and competitive benchmarking to identify opportunities to improve the omni channel customer shopping experience. This role will assist in the management of product assortments, provide input on marketing support, and be directly involved in the oversight of specific global product categories for the company’s online business.

The successful Ecommerce Category Manager for PGA TOUR Superstore will develop the strategy for how products come to life online, analyze KPI reporting on Ecommerce strategies and tactics, and make data backed recommendations to optimize the customer experience and drive sales.

Duties And Responsibilities

Partner with merchandising and creative to plan the website content for each season factoring in key customer messages, our merchandise strategy, and content initiatives.Daily management of site content including homepage assets, category pages, curated shops, site banners, and landing pagesEnsure customers can find what they are looking for effortlessly through site navigation and site search and suggest areas for optimization based on customer and sales data.Innovate new storytelling concepts to better serve up inspiration and cross-sell on homepage and category pages (ex. Shop the Look, Bundles, Recos/Buyers Picks, etc.)Analyze and report on quantitative and qualitative insights – Ecommerce metrics, trends, market landscape, and make them actionable.Assist with analytics and reporting, measure and report KPI/Analytics and assess against goals.Contribute to the experimentation and UX feature roadmap.SEO optimization projects throughout the siteImplement site merchandising A/B testing to increase site conversion.Manage product images, descriptions, turn on dates, and other content to ensure accuracy.Assist with assigning and tracking product inventory.Assist with forecasting and product-assortment intelligence.Collaborate with team to create landing pages for improved user experience.

Qualifications And Skills Required

2-4 years of Ecommerce Site Merchandising experienceEducation: Bachelor’s degree in related field requiredVery organized, detail oriented, and takes initiative.Able to turn data into actionable insights.Strong analytical skills and strategic mindsetAble to prioritize and be agile in a fast-paced environment.Experience in managing web merchandising across multiple device types.Knowledge of online marketing and good understanding of major marketing channels.A/B testing experience preferred.Experience with Salesforce Commerce Cloud or related software, Google Analytics, Adobe Analytics, digital asset management strongly preferred

Work Environment And Physical Requirements

Must be able to stand and/or sit for extended periods of time as the job is completed primarily at a desk each day. Variable desk heights are offered so alternatively sitting and/or standing at the desk is optional. Flexibility to work extended and varying hours as needed.

Travel

No travel requirements

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.