Logistics Operations Specialist

The role comprises of 3 primary components – Logistics, Customer Service and Inside Sales. As a distribution company, Operations is the heart of the company. On a given day you could expect to be handing sales support for customers and vendors, processing orders, monitoring inventory and production, and managing domestic and international logistics. The Inside Sales portion of this role is critical and ensures the continuity and growth of current and new clients.• Provide appropriate backup to sales team to ensure continuity and growth of assigned accounts • Obtain, process, and monitor orders throughout the order process, including placing orders with vendors and tracking production, shipping, delivery, and billing • Cultivate and maintain good relationships with all stakeholders in the order process, including sales, vendors, warehouses, and carriers • Provide ongoing support for inventory management to ensure accuracy

Required Qualifications and Skills • 3-5 years of experience in a fast-paced, high volume customer service/logistics/sales environment • Experience shipping and managing multimodal shipments via domestic & cross border OTR & IMDL, ocean, customs clearing, drayage and air • BA in Business, Logistics, Supply Chain or related field preferred • Ability to work independently with minimal supervision • Strong preference for candidates that can speak Spanish • Ability to adapt and be flexible to a changing customer and business environment • Experience working with an ERP systems and tech savviness • Comprehension of incoterms • Understanding of domestic and international supply chain process and documentation requirements