Associate Technical Project Manager

Job Requirements

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!

The Associate Technical Project Manager role sits within our Core Services team, which is part of our larger One Global Delivery Organization (OGD). With over 275 people, OGD consists of 3 main service lines focused solely on the goal of getting our customers live on our TXM platform on time, on budget, and to a consistently high standard of quality, delivering experiences that delight along the way.

As an Associate Technical Project Manager you will have accountability for the successful delivery of our platform, working closely with customers from contract signature through to launch. This role calls for a strong Technologist, Consultant and Project Manager. Your role will be to own project delivery, providing both functional and technical consultation while managing resources across the different teams within OGD responsible for supporting delivery.

What You’ll Do

Act as a primary point of contact for our customers throughout implementationBe a trusted advisor to your customers for end to end solutions, ensuring optimal setup for maximum value realizationEnsure successful delivery for your customer while helping gather valuable market readiness insights allowing us to continue to develop and improve our platformTrack and communicate project performance to all stakeholders, ensuring that deliverables are managed within appropriate risk tolerance levelsCoordinate several implementation projects working with resources across many teamsDevelop and manage project plans, leading the teams to executeDevelop a high-level of technical understanding of our TXM platform, allowing you to consult on standard technical setupRecognize, measure, and mitigate risks associated with project implementations

Work Experience

What You’ve Done

2+ years of hands-on technical project management experience including delivering SaaS solutions to customersKnowledge of Project Management Methodology and Software Development Life Cycles including Agile and WaterfallExperience working with Agile SCRUM or Kanban teamsHands-on technical experience in integrations/data migrations/product provisioning is an assetExperience with SSO, SSL, URL Structure and APIs is an assetExperience in Talent Acquisition/Talent Management technology and processes is an asset

Benefits

We want you to be your best self and to pursue your passions!

Health and wellness benefits/programs to support holistic employee healthFlexible hours and working schedules, as well as parental leave for new parentsGenerous vacation policies & holiday time offGrowing organization with career pathing and development opportunitiesTons of perks and extras in every office and even to those who work remotely!

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!