Credit Coordinator

In this role, you will provide administrative functions to support deal processing and the Credit team.

Provide deal processing functions for the Credit team to include the evaluation and processing of credit reviews, credit information management, entering customer data in the Credit billing system, and the administration of applications and other required paperworkProactively provide support and assistance to the Credit team by reviewing all customer deals and agreements, and identifying concerns with credit application documentation and daily billing activitiesSupport invoicing of direct bill (DB) and fleet customer accountsMaintain client files and perform Ascend account maintenance to include updates to customer information, billing service information, account statuses, and account securityTrack deals at various stages of the process and ensure expedient movement to completionCoordinate with Sales Department to ensure timely credit approval as well as anticipate, track and resolve customer credit issuesCollaborate with cross-functional teams including Accounts Receivable, Technology, Sales, billing card companies, store Team Members and other departments as neededAssist with implementation and testing of new programs and technologyModel behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest levelEnsure all activities comply with rules and regulationsComplete other duties as assigned

Qualifications

High school diploma or equivalent certificate requiredBachelor’s degree or a minimum of two years of experience in a credit support position required

Specialized SkillsBasic level Microsoft Office skills required; intermediate level MS Office skills preferredBeginner-level CRM (preferred Salesforce) skills preferredKnowledge of key concepts and terminology used in the trucking industry preferredKnowledge of Pilot Flying J’s products and offerings preferred

CompetenciesAbility to set priorities, multitask, and meet deadlines in a fast-paced, dynamic environment Excellent written and verbal communication skillsStrong organizational skills with attention to detailExcellent customer service skills and ability to communicate professionally with others on the phone, in person, or by emailStrong interpersonal and listening skills with the ability to influence, negotiate, and problem-solveAbility to quickly learn new technology and use technology to accomplish tasks Ability to work in a team environment and build a strong internal network