Technical Enablement Architect

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role

With a passion for Ping products and services, the Technical Enablement Architect will work closely with our Sales Enablement, Business Value, Product, and Engineering teams to educate and influence technical audiences (with a little bit of fun possibly included) about how Ping is championing identities on an everyday basis. The goal of this role is to execute on our mission of equipping Ping Identians and our Partner network with the business, technical skills and industry knowledge to create, deploy and maintain world class identity solutions, and our vision of empowering Ping Identity’s technical field to create solutions for customers’ complex identity and access management challenges.

The Team

As a Tech Enablement Architect at Ping Identity, you will play a key role in being a member of a world-class centralized Technical Enablement team, supporting highly effective global sales engineering teams and our Partner network . The Technical Enablement team fosters the cultural synergy between sales engineering, selling pods and product engineering to be at the forefront of the latest and greatest at Ping. This role will report into the Sr Director, Tech Enablement, and will collaborate with Tech Enablement Architect, Team Lead, for all everyday tasks and activities..

Responsibilities

Constantly iterate and implement the Technical Enablement Program vision as defined by Sr Director of Technical EnablementWork with Product Leaders and Field SMEs to optimize product messaging on how Ping’s technology brings value add to enterprises and end users alike to audiences of varying experiencesLearn, configure and deploy demo and POC environments as it relates to Ping products and servicesBe as a subject matter expert and support live / recorded onboarding and ongoing Sales and Technical Enablement eventsUpdate tools, training and resource materials for all live / recorded onboarding and ongoing Technical Enablement programsCollaborate effectively with leadership and cross-functional stakeholders to scale existing or build new training and knowledge sharing programsPlan, deliver, host, participate, execute, and support real-time live and virtual events hosted by the Sales and Tech Enablement Team, such as Kick-Off, Mid-Year QBRs, Onboarding ProgramsBe an active participant in all of the Enablement Programs

Required Skills

Bachelor’s Degree in Information Systems, Computer Science or related field, or 5+ years of equivalent experience1-3 years of experience in customer-facing/communication rolesUnderstanding of security software, identity and access management software Solid attention to communication, detail and organization Bring a solid understanding and passion for adult learning and measuring program effectiveness Ability to work leadership/stakeholders across multiple groups and levelsAbility to build peer support and strong internal-company relationships with other key personnelEnergy, drive, commitment and passionWorking hours range on average from 8AM to 5PM Monday through Friday. Due to the global nature of Ping’s business, working outside of these hours may be required in order to fulfill job requirements Minimal travel for hosting events may be required - up to 10%Travel may also be required for in-person events such as SKO, QBR,

Identiverse, Youniverse and in-office Tuesdays

Preferred Skills/Abilities

Expertise with Ping products and services

Life at Ping

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special

A company culture that empowers you to do your best work.Employee Resource Groups that create a sense of belonging for everyone.Regular company and team bonding events.Competitive benefits and perks.Global volunteering and community initiatives

Our Benefits

Generous PTO & Holiday Schedule Parental LeaveProgressive Healthcare OptionsRetirement ProgramsOpportunity for Education Reimbursement Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.