Medical Assistant Supervisor

Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high touch experience on their path to parenthood.The Medical Assistant Supervisor is an ideal opportunity for those seeking to be an integral part of a fertility patient’s journey towards becoming a parent. If you are customer service minded, compassionate, enjoy a fast-paced environment with a variety of duties, then this is role for you. The Medical Assistant Supervisor position at Pinnacle will allow you to engage with the patient throughout their journey while working closely with a multidisciplinary team to provide excellent patient care.We are seeking a Medical Assistant Supervisor to join our dedicated team at Seattle Reproductive Medicine in Seattle, WA. This is a full time position, working (flexible) 7:30am - 4:00pm schedule. The role may require occasional weekend work. RESPONSIBILITIES Accomplishing staff results by communicating job expectations, planning, monitoring, and appraising job results.Conduct individual supervision/counseling sessions for assigned staff and completes all necessary documentation. Work with assigned staff to correct performance problems.Responsible for time keeping and payroll duties. Track leave requests to ensure proper documentation of employee's time. Maintain calendar-recording staff-leave dates to monitor for adequate coverage.Assess and document performance by completing Introductory Evaluations on all new hires and biannually thereafter.Develop, coordinate, and enforce systems, policies, procedures, and productivity standards.Maintains staff by recruiting, selecting, orienting, and training employees.Maintains a safe, secure, and legal work environment, developing personal growth opportunities for team members.Strategize to find new methods to improve and promote quality of medical care and monitors own work to ensure quality is metConducts on-the-job and job specific training for new and existing team members to ensure understanding of the job, responsibilities, policies and procedures at all SRM locationsUpdates existing training procedures as necessary and provides feedback related to training effectivenessConducts infection control competency-based training, audits, and provides feedback to team members regarding outcomes at all SRM locations.Assists manager in the development of training materialsEnsure compliance with current healthcare regulations, medical laws and ethicsLiaise with vendors regarding equipment and supplies. Monitors supply inventory to maintain appropriate par levels.Manage the scheduling of the medical assistant team to meet operational needs.Promote a positive work environment in which team members willingly serve each other.Draws and collects blood samples from patients.Verifies patients’ records and prepares specimens for laboratory analysis.Interview patients, record information in patients' charts, and prepare treatment rooms for examination of patients.Computer data entry.Assists MD/clinician with exams/procedures.Acts as liaison to maintain facility administration/operations.Maintains safe and clean working environment by complying with procedures, rules, and regulations, and calling for assistance from other health care support personnel when appropriate.Protects patients and employees by adhering to infection-control policies and protocols, medication storage procedures, and controlled substance regulations.Ensures operation of equipment by following manufacturer’s instructions; advises Clinical Operations Manager when there are equipment problems or failures.POSITION REQUIREMENTSHigh School Diploma or equivalent.Completion of Medical Assistant Program and an active license in the state of WA.3+ years of Medical Assisting required.3+ years leadership, teaching experience preferred.Able to problem solve and suggest improvements to work processes.Must perform work with a high level of accuracy.Excellent computer, interpersonal and organizational skills required.Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.).Ability to work as part of a multidisciplinary team.Ability to communicate accurately and concisely.Excellent interpersonal skills.COMPENSATION AND BENEFITSCompensation Range: $62,000 - $80,000The compensation range for this position is between $62,000 - $80,000 per year Final compensation offers will be determined based on factors such as years of experience, skills, and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including healthcare, dental, life, and vision insurance. Other benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process. DIVERSITY & INCLUSIVITY At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.