Human Resources Manager

PINNACLE is celebrating 25 years in business. Headquartered in Denver, CO, Pinnacle has a national footprint with regional offices that include Saint Louis, MO, Indianapolis, IN, Memphis, TN, and Phoenix, AZ. We are a growing company with nearly 200 employees, including remote employees in 23 states. We offer our employees a GREAT team environment, wonderful camaraderie, and a true appreciation and recognition for hard work. Pinnacle is proud to be a Colorado Companies to Watch WINNER!

Overview• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.• Provides day-to-day performance management guidance to support group (coaching, counseling, career development, disciplinary actions).• Provides HR policy guidance and interpretation.• Demonstrated experience in operational excellence, process improvement, and driving efficiencies.• Broad and comprehensive business and HR acumen, theories, systems, and the changing business environment.

Essential Responsibilities

HR Effectiveness and People Policies & Practices –• Maintains compliance with federal and state regulations concerning employment.• Influences Executive Leaders, through effective partnership, to make decisions that represent our culture and values.• Assists with employee relations functions (e.g., dispute resolution, performance issues, termination requests, employee conduct investigations, etc.) by applying employment law and company policies and practices for standard cases appropriately and determining when to seek legal advice.• Develop new policies and best practices that are in line with Pinnacle’s core values and best meet the specific requirements of the Service Line.• Use and create HR best practices and processes to drive HR effectiveness.

Strategy Deployment –• Develop and adapt HR projects in a way that best supports the business strategy.• Highly analytical about leading functions, ensuring that the organization rigorously measures and analyzes the right metrics and processes to drive success.• Consistently applies Pinnacle’s policies and practices while having a pragmatic and flexible approach to solving for business issues.• Customize & deliver relevant communications to targeted audiences.

Employee Engagement, and Well-Being –• Partners to administer onboarding, employee experience, wellness, and learning and development programs.• Assists teams in applying tools to improve engagement levels while educating leaders and employees on roles and responsibilities to create high engagement levels and challenging them to play their role effectively.• Assists Executive Team with benefits to support well-being initiatives.

Talent and Performance Management -• Assist in implementing Talent & Performance Management activities including compensation reviews, performance pulses, development plans, employee engagement surveys, and more.• Provide advice and coaching to hiring managers throughout the recruitment process.• Partners with the broader recruiting team to create efficient and scalable recruiting processes.• Train managers to effectively understand and use our performance and development philosophy, tools, and systems.• Ensure standard performance and development processes are in operation (e.g., quarterly goal setting, mid-year and year-end performance reviews, employee potential calibrations, etc.)• Use diagnostic skills and leverage ADP’s / Pinnacle’s tools, systems, and processes to challenge and support leaders to address specific performance issues and improve their team’s performance.• Train others in how to create high quality short- and long-term development plans and understand career paths and requirements (e.g., experiences, competencies, etc.).

Business Qualifications• Bachelor’s Degree in Human Resources, Business or related field preferred• Certifications for Human Resource Professionals (PHR/SPHR, SHRM-CP/SCP, etc.).• Minimum 5 years working in an HR Business Partner, HR Generalist, or HR Consultant role directly supporting Executive, C-Suite leaders.• Has supported/advised client groups of >100 employees for HR related matters.• Has had accountability for successfully leading employee relations investigations and finding appropriate resolution.• Has applied change management tools, methodologies, and practices to an impactful change event.• Has activated performance review/management processes, merit processes, engagement processes, and employee development processes for a small to mid-size organization.• Excellent written and verbal communication, high quality document preparation, and solid presentation skills.• Demonstrated ability to analyze and solve complex problems; effectively listen, seek clarification, and provide concrete and clear advice.• Strong business acumen.• Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization.• Ability to work independently and collaboratively.