Advertising Specialist
📋 Role Overview & Responsibilities
Advertising Operations SpecialistOur well-known Technology client is looking for an Ad Ops Specialist who will partner with internal Customer Immersion team members, providing operational execution support to help project manage client immersion requests for the brand's managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end immersion process. You will be responsible for recruiting research participants for user experience studies and guiding them through the process. Studies you will recruit for include onsite visits to their campuses, remote studies via the web and offsite studies in the U.S. and abroad.
The ideal candidate will have a strong background in digital advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be passionate about social media, analytically minded, a great communicator, and able to partner with other internal teams.
Location: 100% Remote - must be local to TexasDuration: Through the end of 2024Pay Rate: $45/ hr (option for benefits and PTO)
Ad Ops Responsibilities:Own immersion operational execution in coordination with internal teams supporting workflows such as, email outreach, scheduling, and performance tracking across multiple projects. Monitor and troubleshoot progress and performance of immersions to ensure overall program quality and consistencyTriage incoming requests, utilizing technology, superior customer service and judgment - Responding within a timely manner and working 1:1 in real timeGather learnings and insights for:1) internal teams to help the brand further develop and evolve products2) advertising partners to help them achieve their marketing objectivesActively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practicesIdentify tool and process efficiency gains with an analytical perspective
Ad Operations Requirements:Bachelors Degree preferred2+ years of experience within the advertising ecosystem and a thorough understanding of major success metrics2+ years experience managing client - facing communication concerning campaign set-up per internal directionExperience with Salesforce, including SFMC Email Studio is critical for participant outreach.Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software.Experience in working on research studies (inbound feedback, A/B tests, surveys, interviews)Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of qualityProven ability to manage multiple projects and work in a high-performance team environmentPrevious tech experience a plus
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This position is located in Texas, United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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