Compliance Manager
📋 Role Overview & Responsibilities
Compliance Manager
POAH Communities is an exciting and highly entrepreneurial organization committed to community development and to preserving ‘at risk' affordable rental housing. We are seeking a highly qualified individual to serve as a Compliance Manager in Independence, MO for Hawthorne Place Apartments.
Responsibilities
Respond to inquiries from residents, applicants, guests, vendors, and employees, and escalate as appropriate
Review tenant files for completeness and accuracy
Review Initial, Move-In, and Annual certifications for accuracy and completeness
Work with leasing and occupancy staff to address any file issues or shortcomings
Track resident annual certification dates to ensure timely completion
Work patiently, professionally and cooperatively with residents and staff to provide high quality customer service based on immediate needs
Assist with training and support for other employees at their site(s) who perform task which require compliance oversight
Remain current on new regulations, law and technology and changes to the multifamily housing programs we use in the areas of compliance and subsidy administration and communication tools/protocol
Maintain proper confidentiality when handling sensitive matters
Prepare reporting from Yardi and PI
Complete other related tasks as assigned
Qualifications
Minimum of 6 years of experience in affordable housing program and compliance support or other related fields
College degree preferred
Tax Credit Specialist, Certified Occupancy Specialist, or similar professional designation
Familiarity with Yardi software or similar property management software preferred
Excellent communication skills, both oral and written
Expert knowledge of HUD regulations, forms, inspection criteria and processes
Strong organizational skills with a keen ability to prioritize competing deadlines
Ability to monitor own work to ensure quality and accuracy
Excellent customer service skills
Proficiency in Microsoft Word, Excel, and Outlook
BENEFITS AT POAH COMMUNITIES
At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes:
An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance
Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays
Competitive 401(k) Matching, up to 4% of pay
Wellness Program
Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking
Tuition Reimbursement Program
Employee Referral Incentive Program
12 Weeks of Paid Parental Leave
Bereavement Leave
Jury and Witness Duty Leave
Company-Provided Life and Accidental Death & Dismemberment Insurance
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
ABOUT US
POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success.
POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. (“POAH") family.
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Independence, MO with potential relocation and sponsorship assistance depending on candidate qualifications.
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