Telephone Operator
📋 Role Overview & Responsibilities
Job Summary
The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians, and services on-call upon request, keep on-call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures. Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff.
Per deim role will Rotate all shifts, day, evening and night shift. Weekend and holidays when needed.
Hours
#POTTS
Qualifications
Education Requirements
High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
Relevant Experience
Required Skills
Customer Service SkillsDetail OrientedEpic ProficiencyExcellent Communications SkillsExcellent Interpersonal SkillsGeneral Clerical SkillsListening SkillsMulti Line Telephone Operational SkillsMultitaskingOrganizational Skills
Frequently Asked Questions
How do I apply for the Telephone Operator position at Pottstown Hospital - Tower Health? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Pottstown Hospital - Tower Health without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Pottstown, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →