Slot Manager

Responsible for of managing and administrating all aspects of the Slot Operations under the direction of the Director of Gaming.

ESSENTIAL DUTIES AND RESPONSIBILITIES:Monitors and provides support for all aspects of the slot department, including, but not limited to, training, scheduling, etc.Creates high morale among all Slot department Team Members; encourages and role models excellent service to our guestsProvides leadership and leads by example for the department, ensures all Slot Team Members are well informed and operating within the guidelines established by the department and the companyPrepares operating budget for revenues and expenses and operates within those guidelines. Explain variances when necessaryUpdates department policy and procedure manuals and MICS as neededEvaluate and analyze the performance of slot machines and make recommendations on floor layout, purchases, and conversions. Works closely with vendors to ensure we have the latest product on our gaming floorStrives to build and maintain rapport with internal and external guests by handling disputes and ensuring guest satisfaction.Thorough knowledge of Title 31 guidelines ensures compliance with all gaming rules and regulations.Ensures evaluations are given in a timely manner to direct reports with appropriate development plans, sets expectations, and provides coachingAssists with reviews and evaluation of departmental performance on a regular basis and works with the Director of Gaming to take appropriate steps in resolving unsatisfactory results or conditionsSets clear directives needed to meet departmental standards and achieve departmental and company goalsAssists in maintaining a spotless casino by disposing of any cups, glasses, or bottles left on the floor by guestsAdheres to regulatory, departmental, and company policies and encourages others to do the sameMentors and leads by positive example and is consistent and ethical with decision-making. Partners with other departments to safeguard team members, company, and Tribal assetsReview all slot project paperwork to ensure accuracyThorough knowledge of slot math and PAR sheetsOther duties as assigned as necessary

KNOWLEDGE, SKILLS, AND EXPERIENCE:RequiredBA/BS degree in Business or related field from a four-year accredited college or university, or equivalent work experience of five years in a slot operations environmentMinimum of five years of recent and progressive managerial experience in all areas of Slot Operations including Slot PerformanceDemonstrated proficiency in solving basic math equationsMust project professionalism and possess excellent verbal and written communication skillsExtensive knowledge of casino rules, regulations, and procedures pertinent to Bingo and Slot OperationsProfessional appearance as outlined in the Prairie Band Casino & Resort Team Member HandbookMust be able to work both independently and as a member of a teamA record of satisfactory performance and reliability in all prior and current employment

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:Must be able to maneuver to all areas of the casinoMust be able to lift up to 40 poundsMust be able to bend, reach, kneel and grip itemsMust be able to walk and stand for long periods of time (8-10 hours)Must have a sense of urgency and keep up with fast paced business practicesOperate in mentally and physically stressful situationsRespond to visual and aural cuesMust be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust

Indian Preference Exercised Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.