Datacenter Analyst
📋 Role Overview & Responsibilities
Datacenter AnalystCandidates to the Chicago land area onlyneed to have the basics down (cabling, racking and stacking, etc) in addition to "Project Manager light" work (run meetings, interface with customers)migrations may last up to a year, but various projects they will be working onand flexibility is key, will be on rotation for on call/fire call coverage about once a monthbased in be on site in Naperville. Ideally should live in area
Project Overview:Primarily located around Naperville, IL. Mix of multiple projects, launch projects (1-2 months or longer, some 6+ months), day to day responsibilities troubleshooting ServiceNow tickets.
Contractors Role:Perform data center operations and basic system administration duties.Racking of servers, network devices and other equipment.Cabling, clean cable routing and cable management.Handling and resolving tasks provided via a ticket tracking system in ServiceNow.Data center logistics, assisting with shipping, provisioning and decommissioning processes.Hardware problem identification and resolution, working with hardware vendor support teams and submitting RMA requests.Assist with asset and inventory management of hardware and data center supplies.Respond to incidents around connectivity, power, and assist other teams with troubleshooting of devices.Emergency response to system outages outside working hours.Will utilize telecommunications test equipment, specifically Fluke network testers, t-berd, network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers.
Experience Level:Senior, 5+ years of experience in a data center.
Ability to be on your feet all day, work 2-3 weekends a month, and occasionally work weekday nights after 7pm.Ability to lift a minimum of 50 lbsKnowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies.
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This position is located in Naperville, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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