IT Support Specialist

We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.

Responsibilities

Hours for this role are primarily Monday-Friday, day shift

This role may require travel within the metro area

Compensation starts at $30.50 and up based on experience

The Information Technology (IT) Specialist coordinates between the company and external vendors and contractors about IT related infrastructure and development. This position performs IT operations, maintenance, resolves IT concerns, and advises personnel on how to resolve technical matters.

Work with Service Provider to maintain the network, IT equipment, or additions to the network at various locations. Distribute phones and laptops to employees and provide employee IT Onboarding process. Install new hardware/software and troubleshoot any hardware or software problems. Coordinate the IT needs of remote employees, vendors, and contractors. Takes ownership over projects, timelines, and deliverables with little supervision. Maintain inventory updates and guidelines. Ability to travel to different locations throughout the day. May train and mentor less experienced staff. Perform other duties as assigned.

Qualifications

Bachelor's degree in Information Technology preferred Three years of experience with desktop support, customer service, network, and telephony support required Excellent written and verbal communication skills Knowledge of MS Windows Able to provide Office 365 Support Basic network skills preferred CompTia A+ experience is preferred Valid drivers license and ability to drive to remote sites required

PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota’s largest providers of mental health services to children, adolescents, adults, and their families.

PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email hr@prairie-care.com for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.